Auburn Hills, United States
3256 University Dr # 50
N/A
+12482769696
A year ago, I started going to Advance Hair Solutions and have been extremely pleased with the professional service that I receive from hair specialist, Carolyn, and the other staff that is there. Carolyn gives me her professional recommendations on the treatment needs my hair has, in order to to keep it as healthy as possible. She listens to my suggestions on the style I would like to have, color, etc. and ALWAYS exceeds my expectations. Each time I leave my appointment with Carolyn, I'm amazed at how under her skilled hands, my hair looks beautiful and the results exceeds my expectations. Thank you Carolyn...I no longer despair over my hair and my confidence has soared.
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Very disappointed with the staff and Carolyn. Iv been a client for almost a yr now . I was getting my cut in service done and I had an appointment 10 /29 2020 at 4 pm . Carolyn for some odd reason decided to call of and leave it to the incompetent staff to call me . My cell phone number was apparently written down wrong by Carolyn and they were calling the wrong number the whole time . The thing that really bothers me the most is when I came in they literally had no empathy or seemed genuinely apologetic. I was frustrated and asked to speak with the owner and the older women which appeared to be in her early 70s got an attitude and told me that speaking with the owner would make no difference of getting me in the next day . I ended up walking out but I definitely will never go back here ever there work is subpar and isn’t really the best but maybe this a good omen that I needed to find someone else . Good riddance.PS the the appointment I missed was never confirmed cause your staff is lazy and also they never answer the phones .and I had called Carolyn to reschedule for (scheduled date )today 10/29/20 and she was a no show. Plz do not lie! .you scumbags need to take accountability and not make false statements. You guys dropped the ball so OWN IT !!! Thank you so much for the extremely condescending response I hope anyone reading this realizes that these ppl are complete garbage. Shame on you Renata Marie Vestevich!!!!
I’ve been going to see Carolyn for Residue on Scalp Treatments and haircuts for the past 18 months. I continue to go and see her because I see results and she’s as dedicated as she was when I first started.That’s a rare quality nowadays and that’s why I decided to post a second review. To make sure I get the best results in-between treatments, I use the recommended products and low laser therapy at home and it has made a huge difference. I used to lose a lot of hair before doing this. Now, there’s barely any hair shed and there’s new growth which is always very encouraging.
I cannot express how coming here has changed my life. So professional and compassionate throught the whole experience. A very emotional time. We are so very happy with everything! My husband has his wife back. Thank you! Carolyn is a lifesaver.
First time customer and overall very satisfied. Came here to purchase a hair system because my old one needed to be replaced. Renee was a lot of help in answering all my questions. Definitely recommend this place.
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