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Cadillac Of Memphis

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Memphis, United States

cadillacofmemphis.com
Cadillac dealerAuto repair shopTire shopUsed car dealer· Cadillac dealer· Auto parts store· Auto repair shop· Car dealer· Car repair and maintenance service· Repair service· Tire shop· Used car dealer

Cadillac Of Memphis Reviews | Rating 3.7 out of 5 stars (8 reviews)

Cadillac Of Memphis is located in Memphis, United States on 5433 Poplar Ave. Cadillac Of Memphis is rated 3.7 out of 5 in the category cadillac dealerauto repair shoptire shopused car dealer in United States.

Address

5433 Poplar Ave

Phone

+1 9017611900

Service options

DeliveryIn-store shopping

Offerings

Car washOil changeRepair services

Open hours

...
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courtney wilson

Overall customer service experience is horrible. Nothing like Bud Davis use to deliver. We are a Cadillac family and have been for over 30 years and have never experienced such disappointment. We are optimistic that things will improve under the new ownership but if not I am willing to drive 2-3 hours for a service department that treats their clients better!

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Nathan Strietelmeier

Cadillac currently has two vital assets that I have deemed professional and well knowledged in their fields, respectfully. Ask for Bryant Ward, the Service Director, and Skylar Whitaker, the auto mechanic.

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James Bell

I recently had my 2018 Silverado in for service because my Chevy service could not look at my vehicle in a timely manner. Although it was not a Cadillac they were able to repair my truck under warranty and get it back to me in a timely manner. Great customer service!

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Scotty Edmiston

Dear Landers Cadillac of Memphis... First of all, get out of the Cadillac business. Reincarnate Bud Davis. Stick to brands you can handle. Last time I was in for service you called me afterwards to see how I felt about the service I received. I am extremely unhappy with the way that I have been treated by the service department. Nikki Deloach and the service manager Bryant I believe is his name,have done everything possible to ensure that I never return to your dealership and tell everyone to never do business with Landers again. Nikki Deloach is the worst service advisor I've ever had the displeasure of meeting. She would be better suited to a position that does not include dealing with customers. She never returns calls. Not even once. Even after the car was promised last Friday. At least 6 messages left with her over 2 days...not one callback. I had to take time off of work and drive up...after being told by a service manager that the car was ready to be picked up...only to find out that the car was not ready. Also...he Bryant tells me that there was absolutely no way that I could get a loaner car even after I told him I had to have a car for today and that he told me the car was ready. Terrible customer service. I rented a car today to take care of my business today. No thanks to your awful service department. I will be sure to write you a truthful review on every website I can find. . Truly sorry I ever gave Landers a chance. Im disgusted with Landers. Sincerely, Scott Edmiston

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Bethany D.

We love Cadillac of Memphis (formerly Bud Davis). Keith Dial is the best sales rep and this is my second vehicle I have purchased from him. The 2021 Escalade is the most luxurious SUV on the market today. Once you Cadillac, you can't go back! I love that place!

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frank c

When this dealership was Bud Davis you could count on a top notch service experience. Now under new ownership not so much. Recently I went online to book a service appointment and never received an email confirmation. I called 4 days in a row multiple times each day to try to speak with a service rep to get confirmation of the appointment. Not once was the phone answered. A few days ago I received an email from the service manager that my car might be in need of scheduled maintenance. I emailed him back about what had transpired and heard not a peep back from him. I have been contemplating purchasing a 2021 CT4 but have now put that on the back burner given the lack of customer service/responsiveness that has crept into the service department. A highly regarded customer service department is key for me in any car purchase.

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Long Haul Truck Driver

This dealership had it's issues when it was named Bud Davis. But its new owner has no clue about a Cadillac Dealership (my opinion only) there are so many other brands of vehicles on the lot that it just over takes the excitement and feeling that you get when driving on the lot. They have removed the Beauty, Glory and Prestige that Cadillac gives you. When our lease is up we're going to buy or lease a Mercedes Benz. A Landers Dealership (Cadillac of Memphis) shame on you for pull down that great name CADILLAC in the Memphis TN area.

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Chris Jones

The Cadillac service team was very helpful and pointed me in the right direction in finding what I was searching for.

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