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Vodacom Shop Repairs Tygervalley (Tygercellular Western Cape)

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Cape Town, South Africa

vodacom.co.za
Cell phone store· Cell phone accessory store· Internet service provider· Mobile network operator· Telecommunications service provider· Telephone company

Vodacom Shop Repairs Tygervalley (Tygercellular Western Cape) Reviews | Rating 2.2 out of 5 stars (8 reviews)

Vodacom Shop Repairs Tygervalley (Tygercellular Western Cape) is located in Cape Town, South Africa on Cnr Willie Van Schoor & Bill Bezuidenhout Ave Shop 118, Tyger Valley Centre, Bellville,. Vodacom Shop Repairs Tygervalley (Tygercellular Western Cape) is rated 2.2 out of 5 in the category cell phone store in South Africa.

Address

Cnr Willie Van Schoor & Bill Bezuidenhout Ave Shop 118, Tyger Valley Centre, Bellville,

Phone

+27219142910

Open hours

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E

Emma-Jean Clark

Never answers the telephone. Ordered a phone and haven't heard back from the shop. Canal Walk has a much better service delivery.

C

Carmen Rossouw

The most terrible service received forst thing this morning from a Natasha in store. She speaks over you, has a disgusting attitude and hangs the phone up on you. The staff there feel entitled to treating you like they are working from their back yard. Then other "store assistants" like Kurt blasphemes from another table in response to my husband telling Natasha that she shouldn't speak while we are speaking. The most shocking service

M

Mike Cunningham

Take my phone in for repairs which was 3 weeks out of warranty and the device its self has not even been out 3 years and I get told they can repair the device, they have spares and it should cost 1000. I take the phone in and it gets sent off and about a week later I get a message I must accept or decline the quote but no quote has been sent to me. I go to the store where I took it in and they don't know anything but eventually find out it is 2000. BUT they tell me they don't have any spares it is an obsolete device and I must accept another phone at the repair cost. When I phone the repair place they tell me it is not 2000 it is now 4000 but they will phone me back immediately with a conformation of the cost. 3 working days later I am still waiting for the call I have tried calling but nobody is at their desk and they keep saying give us your details and we will call you back. VODACOM IS USELESS! I am glad google has allowed for WiFi calling through android devices because this IS going to kill companies like vodacom which have atrocious service and non-delivery. This is not the first issue I have had with them!

B

Bev Pitout

Initially good service and advice, but no follow through, still waiting for the salesman to phone us to come and collect our new phones. It has been a week and a half already. They just NEVER answer their phone, I have spent hours trying to phone them. It is pathetic!!!!

M

Matthew van der Walt

I would just like to give a Positive Review on one of your Sales Consultants, her name was Bernadette ( Spelling might be a bit off :) ) As soon as I got there she was eager to assist with a big smile on her face asking how i was etc. She helped me quick and efficiently and did more than i just asked. She helped me save on some unnecessary costs that i have been paying. These days Service is always an issue but this made a bit of difference. I give her a full 5 stars and she needs to be congratulated please. Thanks and will see you guys soon..

J

Jandre B

Worst service ive ever received. Upgraded my phone and watch a year ago. There was no stock of the watch. Was told id receive a phone call when the watch is available. That never happened. Now found out that they have been charging me for a phone i never received. When i queried it this morning i was told it has to be ordered from jhb and would take two weeks?????? Two weeks to send something from JHB????? Didn't know there are still horse and kart couriers around. Ridiculous.

W

Wian Marais

They dont really want to give you any service...

J

Jacques Bredell

Terrible service and unhelpful staff.. Do not waste your time..

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