Christchurch, New Zealand
80 Carmen Road, Hornby
N/A
+6433499024
Don't judge all their branches from their reviews, the service given is quite different at each! Hayden and Wayne at the Lichfield St branch are always helpful, efficient and charge a sensible price. We never have a problem with any of their workmanship, they are great to deal with and I would strongly recommend them.
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After reading these comments I felt it necessary to comment myself. I took a vehicle into these guys that many other auto electrical business turned away, due to the difficult nature of the repairs and work needed, While the job did take a while, I was communicated with at every stage of the work and found the staff to be extremely knowledgeable and helpful. I would recommend Auto Electric City to anybody that needs work done on their vehicle.
I would have thought that in this day and age with our current technology and social media that most businesses would try to uphold a decent standard of customer service. Well not at Auto Electric City, Hornby. What an absolute bunch of morons, from reception to staff, middle management through to senior management. A simple task of replacing an inverter, with parts supplied under warranty by another company and couriered to them turned into an 8 month ordeal that left me hiring a generator while I was left constantly phoning them to see when my unit would be ready. Consequently I was told by the receptionist on 3 seperate ocasions that my unit had been signed out? Has someone picked it up? It's not on our records but it could be in the workshop? So I made 3 trips, all 3 times it was not ready. I would highly recommend that anyone thinking about taking any vehicle, motorised or electric to this company to take their time and hard earned money elseware and I encourage anyone reading this review who has had a similar experience to express their comments. about this business. To the staff and management at Auto Electric City Hornby, worst customer service that I've ever experienced.
Do not go this roboff place, they dont know how to fix car, only know how to charge you money from labber, you will go home with unfixed car and empty pocket.
Great service communication was great.
They misled me and totally wasting my money and time.
Great Auto Sparkies.
Car is still getting fixed. Two months later and they are unable to fix my vehicle. They are incompetent people. I wish I never went to them.
Deli
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