Christchurch, New Zealand
2 Export Avenue, Harewood
N/A
+64 800549444
Not overly impressed, hired in chch, fridge dirty, all utensils and dinnerware were dirty, pots had food in the bottom that had gone mouldy, had to wash everything (shouldn't have to if its supplied) don't think it was even cleaned before we got it. The microwave was rusted and shouldn't even be in there in the first place. The drain to the sink smelt so bad we didn't even use it. Van had an exhaust leak and the clutch was slipping. All the bedding smelt used and musty (which we didn't use of course) would definitely not recommend, especially for the price you pay. We did tell them all our concerns and all we got was a "we will take that on board" NOT GOOD ENOUGH
like
No major problems. Had one minor mechanical problem in in 10 days and an entire lap of the South Island. Fixed with just a phone call within a couple hours. Not too much stress. Van as expected, functional and everything working. It's what we expected for the cheap pricing. The staff were friendly and showed us the van with some knowledge. Our bond deposit was refunded a week after the van was handed back as we used a cash bond. We would hire a happy camper again. It served is well ️
We had some confusion with the conditions of the insurance policy as we took out the platinum insurance. 2 of the staff did not seem to understand the policy but once we spoke with the manager it was clarified to our satisfaction. I suggest you read all of the potential exclusions as there are many but if you are a safe sensible driver you should be fine. We chose to take an additional 3rd party property policy with an insurance company just to be sure. Our van was older than others but it you do your research it costs a lot more for newer ones. The bed was queen size and the kitchen well stocked, the gas stove inside and outside were excellent as was the table and chair's. There was plenty of storage space and the toilet and shower was excellent. Our van was an old diesel but had plenty of power for its size and was real fun to drive. I suggest pulling over regularly to let others pass. Show some love! There were a few minor things like a speaker not working but I wondered if anyone had let them know as we did and they were appreciative. The manager gave us a substantial discount in view of the initial problems we had and the few minor issues with the van. I suggest some training for the staff and get your telephone lines working. I would.travel with them again. It seems that we can be quick to criticize but slow to compliment. To Happy Campers I suggest fix up your little bugs and your rating will go up!
Called at the yard to look over campers on sale. Pleasantly surprised ! Vehicles were really well presented and staff very well informed and helpful!
I rented a basic black sheep van for 2 weeks. The van was fine. Surprisingly comfortable. It was well equipped. Linen was good. Staff were professional. Would I use them again? Yes
The worst experience. Absolutely disgusted and appalled with happy campers. DO NOT HIRE WITH THEM Poor customer service when our first van broke down. So many things wrong with the van as well. Chiller bin didn't work and air con didn't either. The van filled with dust like a tornado on every gravel road leaving our clothes and bedding dusty. The sheets they gave us smelt like sweat and were ripped. The bed was a 0/10 comfort. Had to go and buy a mattress topper to get a good night sleep.
Very dissent vehicle for hire.
Deli
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