Christchurch, New Zealand
14 Dakota Crescent, Wigram
N/A
+6433438866
Nulook retrofitted double glazing in our house and it seemed a reasonable job at the time, except for one pane which cracked during installation (which they replaced a few weeks later). However, we have since discovered that they didn't replace the old hardened/broken seals [pictured] from the original installation and this winter the windows were draughty and there was moisture build up on the inside framing. I confronted the manager, and he blamed me for not asking for the seals to be replaced. Like that's something I would actually think of asking for! So beware of these guys, evidentally you get only what's on the quote and you aren't even warned about other potential problems!
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The worst experience ever. Nulook solutions has good promises, but delivers the most underwhelming service and quality of work I have ever encountered. It took them almost a year to retro fit a handful of doors and windows and install several new doors. The doors and windows were made and re-made again in wrong sizes, wrong styles, with wrong handles. Brand new door was leaking water and causing floods inside, new window wouldn't open, I can go on and on. Project management, customer care and communication is a real nightmare. This company has big issues. Stay away.
Deli
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