Crissier, Switzerland
Léman Centre, Chemin de Saugy 1
N/A
+41216353535
I have very good experience as a returning customer. Car always clean, staff is friendly and multilingual, car availability is usually good. Once they have non-documented scratches on the car so keep an eye on that.
like
This branch used to have an excellent customer service. It has been less than a year that they are just terrible. The staff are not trained and very rude. Just in the past year: 1) They gave a car from a lower category and insisted that it is upgraded in fact! This happened twice. 2) The car was not ready on time and all they said was that it takes time to clean it. Asking why didn't they clean it before? Said very rudely that it takes time because the car came back last evening. 3) No spare tires in most of the cars! If you get flat tires, then you are in big trouble. 4) Overcharging the credit card for extra days twice without notifying me. Once was resolved after contacting them, once was not! PS. I am in their loyalty program and SUPPOSED to have some advantages including class upgrades, etc.
Ruined my day. Please be more nice to your customer.
Quality rental services for cars
Renting a car is totally expensive in Switzerland but Europcar has a 50% discount for EPFL and Unil students that is very helpful
Normally no queues and no problems. They have the car you book and a 24h key drop box
Variety of cars available for rent . Good staff assistance
Cool
Deli
The best companies in the category 'Deli'