Desenzano del Garda, Italy
Viale F. Agello, 114A
N/A
+39 30553999
Note added: unfortunately I left my camera case with battery and sd cards (not camera) in the hotel many phone calls and emails later having sent them a padded envelope plus money for postage they have not returned the items or the money. Customer service very disappointing from this 4* hotel! Very smart spa hotel. Heated pool on the roof. Rooms spacious with a good balcony views
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I give 5 stars only because the stuff working here are really nice and attentive especially Erika from spa and wellness. I stayed 4 nights and me and my husband had the last room on the 3th floor next to the pool with the lake view( which you can rent 2h at the time for about 40 euros) and we could hear the people swimming or splashing the water. We also hear some music in the evening and we couldn't realize from where it was coming. The elevators were always smelling of fish or dirty feet even if you had the masks on. In the first 2 days at breakfast ( Monday and Tuesday) we had to wait quite a while for the coffee which I find really not nice for a 4 stars hotel. We were not the only one complaining...
Exceeded all my expectations. A little far from the action, but they offer bike rentals so we took them for a day trip.
An incredible looking hotel, we were just passing through for one night but want to come back.
This hotel was okay , nice and friendly staff. It has restaurant and bar, a spa downstairs, rent a vespa and a swimming pool on the top floor. The room was actually a handicap room we got which I was disappointed despite of that the toilet was so high it was very close to the shower too. Wasn't happy about that. Also you could hear people next door if their back door to the balcony is on and people smoking you can smell it across the ocean. The rooms aren't sound proof is what I'm saying. If you need good sleep I suggest you'd bring earplugs or industrial headphones.
Nice location near by the lake. Spa in the hotel, very good breakfast, nice personal.
Staff are very welcoming, courteous and helpful. We had group menu for dinner. Tasteful. The WiFi connection was terrible though. Poor connection and drop off constantly when you managed to connect. Close to lake Garda.
This hotel was lovely! All the staff are so friendly and helpful, nothing is a problem. There is a panoramic pool on the roof terrace which is lovely and warm and a great spot to grab some sun and look at the view of the lake. There is also a pool on the ground floor and spa on the lower floor. Breakfast is continental and okay. The only bother for me was that this hotel is quite out the way in terms of walking distance to Desenzano and will take an hour to walk. Sirmione is also an hours walk in the opposite direction. If it is hot its not so enjoyable, but there is a bus stop 2minute walk from the hotel which is like 2 for single one way. Taxi is about 12-14 one way which the hotel kindly organise for you. I would probably stay here again but I think it would be better to stay somewhere a bit closer to town maybe?
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