Putnam, United States
5 Kennedy Dr
N/A
+1 8609285510
Toilets
Wheelchair-accessible toilet
Place used to be bustling, calmed down since virus. They have their act together though and will take care of your eyes, even if you're a complicated patient. Dr. Dean is known as the best ophthalmologist in Northeast CT. Look it up though before trusting eyes to anyone, of course. My husband and I both had to have cataract surgery in both eyes. They are a well oiled machine, got us both in quickly, working with the hospital. Both of us had younger cataracts that grow fast. Both in late 40s. I had no idea this even existed! They made surgery as smooth as possible, no complications and there's lots of steps involved. Office staff so friendly and warm, yet very professional and knowledgeable. Dr. Dean has an all business personality, but once you break through his exterior, his dry sense of humor comes out. I've been going there for about 10 years.
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They were a tad slow when we went there today because they're a couple emergency happening in the back. The staff was very kind and told us that we can reschedule if we want to because it can be a 45 minutes wait, but we're always welcome to stay. They apologize for the delay. We stayed and after 35 minutes of waiting, my son was seen. It's a nice facility and they're not always this behind. But they were nice enough to give us an option. Wonderful staff!
A very busy office. I am always treated with respect and kindness. Everyone I've dealt with is friendly and courteous! The technicians and doctors always explain any tests or procedures and I highly recommend this doctor and his staff.
The person who answered the phone had no idea what she was doing and put her \supervisor\ on the phone who was extremely rude. Very unprofessional while telling me to take my business elsewhere. As I will and never recommend this business to anyone. Whoever was in charge today 1/16/2020 at 9 am needs to learn better customer service skills.
This guy is so good that he gets the newest stuff, most recent improvements first along with maybe 25 other Opthalmologists in the U.S.
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