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KD Service Group (ACM Sales & Service)

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Albuquerque, United States

kdservice.com
Restaurant supply storeRepair service

KD Service Group (ACM Sales & Service) Reviews | Rating 4.3 out of 5 stars (6 reviews)

KD Service Group (ACM Sales & Service) is located in Albuquerque, United States on 4842 Hardware Dr NE. KD Service Group (ACM Sales & Service) is rated 4.3 out of 5 in the category restaurant supply storerepair service in United States.

Address

4842 Hardware Dr NE

Phone

+18002267146

Open hours

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Joanie Adams

If you are the owner of a prosumer espresso machine you will find Albuquerque is a desert when it comes to maintenance. Recently had machine in twice, first time five weeks! Cov19 poor excuse. It was not fixed as requested. Quit working after two weeks. Right back to shop several weeks later. It then sat in shop for three more weeks with no call but again, not completed as requested. I spent a grand total of 463 first time and was unfairly charged for second time. KD is pricey, relies mainly on one tech who seems to arbitrarily decide what he will fix and not fix, and communication is non-existent. KD should not make you think they're doing you a favor, charge those prices and claim they break even. A total hassle. ACM was much more reliable and you weren't paying franchise prices.

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Adam Sherman

Fast, affordable and one visit fix for our Rocket Cellini. Great service, ABQ is lucky to have KD.

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Charles Sandidge

They do great work but their customer service is lacking , they fixed our brewer and never called us , then we go to pick up during business hours and they’re not open , then we go back and they can’t find our brewer only to find it 20 min later for sale in their showroom display area. Hopefully some attention to customer service helps line up with their technical abilities.

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Pavla Trubac

When I need em they drive down 4.5 hours in a heartbeat. Thank you all for your continued dedication to keeping my coffee shop running smoothly. Mike & Kevin are straight from heaven. Angels. You can take my word for it. And if you don't you're a fool. ;)

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Shirley McCan

We have a Brasilia Espresso Maker and a Macap coffee grinder from them. We have had service done once on the Espresso Machine. Kevin and his crew are marvelous. Now we have delicious lattes and Americanos at home!

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Tanya Herrera

Kevin knows his stuff!! Great Service!!!

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