Kreuzlingen, Switzerland
Lengwilerstrasse 4
N/A
+41716867070
Im not normally a person who would ever write reviews but because this was the ABSOLUTE WORST place i have ever stayed i feel i need to warn other potential customers! Out dated and ugly building in a very poor location and EXTREMELY OVER PRICED!!! Breakfast was called a "buffet" but was just awful. Bread was burnt on the outside and frozen on the inside, cheese was old and fruit was not fresh at all. When I informed the receptionist Marco Muller he simply laughed and walked away. I politely asked if there was more orange juice and again he made it clear that he didnt care! WORST customer service i have ever experienced. Marco is very very old and slow and in my opinion is not healthy enough to be responsible at his age for such a business. A truly disgusting human being, made it clear to me that he was racist against people with dark skin, both myself and my friend (non-Germans) were victimized by him based purely on how we look...He didn't want us in his hotel from the moment we checked in, after the first 2night he then tried to cancel our stay for NO REASON. When we refused because we had no where else to go, he then went an even further step and accused us of damaging the room called the police and tried to get us arrested. Police of course could not do anything because none of it was true! Just lies in a pathetic attempt to evict paying customers from his hotel due to the color of their skin. So very disappointing that in 2019 we still have to deal with such small minded uneducated people. I have lived in Germany for 8 years now and have a strong connection with the country and its people who are for the most part open, welcoming and caring pindividuals but sadly old RACIST men like Marco Muller are the the ones who still give the Germans and Swiss such a bad name! Trust me when i say there are many other places to stay in an around Lake Konstanz for much cheaper and much nicer than this place. AVOID AT ALL COSTS!!
like
Rooms are large and clean. Room price is equivalent for the area and services. Owners are very friendly and helpfull.
The staff, rooms, and breakfast we're all exceptional. One flaw was the fact that there was no air conditioning, which lead to a rather uncomfortable night.
Location ok, rooms to renovated
Super
The place is away from the center of konstanz, there are no AC system in the hotel and i wish they have a good solution for insects and mosquitoes.
Great place
In principle everything in order.
Deli
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