Lawrence, United States
345 Rockaway Turnpike
$$
+15162397280
N/A
I been living around the area for years and all I can say the customer service in this branch specially the copy center has decline drastically, non of them seem to know what they are talking about or how to work the machines that the have. If I could give this place zero starts I would. I’m just gonna buy a printer and labels from amazon then just do what they couldn’t myself smh horrible customer service
like
Very expensive unbelievable. This item online is 209 and the price there is 339.99 plus tax
At times no one is willing to help or speak kindly to customers. Also, it's hard to find items as the website suggests. I was there to purchase a combination lock for a gym locker and was sent to the wrong aisle. I walked out 20mins after no further assistance was given to me....waste of my time, but who will care enough to fix it.
Charlene is Awesome. Always goes out of her way to assist me and the other customers at the Copy Center.
The store is completely empty and the staff workers do not help anyone at all. They see customers looking for something and no one helps ... sad.
The male service representative in the print department is a very patient young man and helpful. Excellent service!
Went our for new set of inks for my HP and a young gentleman by the name of Jamal helped us understand the function of our printer better and why certain inks should not be used. He is very knowledgeable in the computer section, once we told him how much we print a month he Introduced us to a new way to save money by buying a monthly 4.99 subscription with HP for inks instead of spending 65 for a set. Thanks Jamal. Will definitely be back.
Excellent quality service. Although the place was filled with many customers, the staff were very patient and courteous to me.
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