Lehi, United States
3700 Cabela's Blvd Suite 339
N/A
+18019807170
Was so impressed with this Ariat Outlet. Hadley and her staff are truly amazing and so so helpful! We were visiting from out of town and purchased new boots and after 1-2 full days of wearing them at the office I noticed the back on one of the heels coming apart. I reached out to them and they quickly got me squared away to get them sent back in for either a refund or a repair (the style was discontinued i believe)! The quality of Ariat clothing is always so great and I was happy to see that the quality of their employees mirrors it as well.
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New store, with signage and discounts offered all over the outlets. Yet it felt like shopping in a gas station. Everything scattered everywhere, employees flooding closes and sweeping, didnt gets me hello or how can I help you. Not to sound judgey, but this is ariat boots, at least represent the brand! Employees wearing whatever just doesn't look right, not buying or asking questions about boots that they don't even wear. Walked around the store 3 times looked at 8-12 pairs of boots, two hats. No prices!! Finally I just went to the counter and asked for service and the employee replied that he needs to scan it, and some stuff isn't marked right that they might be cheaper than normal?? Sad for such a promising store! Buying online has never sounded more appealing!
The staff was fantastic! Watch them handle a very difficult customer, Karen, who's card would not process. She was being quite a jagged pill but the staff held their composure waaay beyond expectation! Also great deals on good quality boots. Definitely shop here! You won't be disappointed.
Ken came up and greeted me as soon as he was able, and he was so helpful! I didn't purchase the boots he chose for me, but I did end up finding some that I liked based on his advice. He was very quick and cheerful. My only critique is that it took a couple of minutes before anyone greeted me, but they made up for it by being very friendly and helpful!
Price and quality are on point! Ken was fantastic to deal with. He found the perfect boot i was looking for in under 2 minutes. Great price and fantastic customer service. I highly recommend.
Exceptional costumer service from Ken! He took great care of us when we were getting out ariat jackets. Very very happy with our purchase. We will be back!
It was my first time going to ariat and the service was absolutely amazing. The employees were so supportive and helping me out especially ken, he’s the nicest guy I know. I’m so happy with my purchase. Ima come back very soon!! 10/10 recommend :)
The customer service was incredible! We were instantly greeted and given a little space to shop before someone came and offered help! Everyone there was incredibly nice and more than willing to help us! This store is loaded with good deals and great products! One of my favorite stores to shop at now!!
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