Lonate Pozzolo, Italy
Via del Gregge, 116
N/A
+39 3886424142
Horrible company, do not reserve any car from them! We arrived in Bari, Italy with a reservation from discovercars - full protection included. They said that we cannot take the car, because our card is a debit card and they cannot accept it. They said that they are very helpful, so they can offer an offer for us, even with the debit card, which meant instead of 150 Euros, we needed to pay 350 Euros for 5 days 490 euro deposit...which is still not back on our account...Never again!
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I wouldn't usually write on a review site but for this company I will make an exception. I certainly wouldn't give it a one star but had to give it something to proceed. Firstly I booked through a comparison website for collection to be at Malpensa Airport from B-Rent. My voucher which I was told to bring advises of being at Terminal 1 and what I originally requested. They are not of which photos show. God knows where they actually are after 3-4 hours of looking. The two phone numbers given have an automated phone message with no ability to leave a message. I called both numbers around 10-20 times over the 3-4 hours. so who knows how to get the car. To be honest the comparison website weren't much use trying to find them either. In the end I went and booked a car with someone who is actually at the airport and answers there phone. Don't touch them with a barge pole, absolutely awful! I'd love a response with regards to this, but judging by there previous responses they could not care less. I am currently awaiting a 30 day investigation before hopefully I get my money back.
The disadvantage is that you must be calling or waiting 15 ment for the bus to take you to the remote location about 7 minutes from the airport. If your car is covered with full insurance, the delivery time will only take you one minute and if not covered, the car will be inspected like any other company. From time to thank them The delay of the bus back to the Pope is a problem that must be given sufficient time before the flight at least to complete the procedures
Fraudulent services. Car was fine. but they are charging me twice for the prvielige. Second charge 9 months after the rental date. I booked through an intermediary - do not make the same mistake I did. SCAM AVOID SCAM AVOID
Excellent service with the rental but also went above and beyond when the wife left the camera in the car and we didn’t realise till we returned home. Managed to trace it and we were able to get it returned with all our memories. Thank you to the staff who helped with this.
I got a really great price for the car. The car itself was fine, definitely had some ware but that doesn’t matter, and the staff were okay. It’s a perfectly fine car rental place at a really good price.
Worthless. I have rented a car in September 2019 and in March 2020 they charged EUR 100 from my credit card for 'administration costs traffic penalty'. Never received a fine. They won't answer to my e-mails or calls. They won't send me a copy of the fines. Theft! One thing is for sure: I will NEVER rent a car again.
Nothing to complain about We rented a car here for a few days and made a very good deal. Yes, they are not in the airport terminal, but this is not unusual for low-cost rentals and known before booking. We had to wait 10min, then a shuttle arrived to drive us to the agency. People were very friendly and spoke very good English. Did try to convince you taking the full insurance, but that's part of the business. We did not take it and did a thorough check of the car (mentioning all small damages etc.) and everything went 100% fine! I would book again with them :)
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