Nacka, Sweden
Planiavägen 4
N/A
+46 771115115
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly service
On the webpage they were saying they had my product in store but when arrive they didn't. Great big shop anyway.
like
A part was missing in a product I bought online. They helped me quickly by opening another package and giving me the missing part.
Best staff. They know what they need to know. Also insanely good custumer support and service
Worst customer service I have ever experienced in Sweden. Most Staffs here doesn’t have patient to customers and just want to get rid of you. I bought a phone and when I opened it, the color is not as expected since the sample phone I checked in store is another color, and he even never asked me which color I want, just give me another Colour, and I was told that once the package is open, I can’t return it any more since the COVID-19. Every time I went there, Customer have to take a number and wait some stuff to come, sometimes I wait for half hour, and the staff is not patient and just want to get rid of you. Really feel bad and shame that such a big company have so bad customer experience. BTW only the customer experience of elgiganten in Sickla is really bad, other elgiganten I experienced good customer service.
Big store.. Well organized. Prices varies from the most expensive to a moderate pricess. The products are very good quality.. Personnels are very friendly.
Nice enough people but too many staff up selling (a bit pushy) and no one at the checkout. I had to queue for half an hour.
Wonderful store, easy to find whatever you are looking for without fussing around.
Good place for electronics..
Deli
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