Nerang, Australia
70 Beaudesert Nerang Rd
N/A
+61 755965830
Wheelchair-accessible entrance
Reasonable fuel prices with average service.
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Very disappointed, they never stock my health food on the GO (the size of a 7/11 does matter) hahah
They don't now what products they have. night window is slow and they never get it right. Worst 7/11
Good coffee ! Cheap cheap. The staff are consistently friendly and nice. Hope they are getting paid correctly.
Horrible experiences. First time the staff couldn't even give me a GoCard properly. They tried putting 20 on like I had asked and it didn't work so they made me pay another 20 plus I had to pay 10 for the actual card itself. They said I wouldn't be charged for 20 and then I left the store, looked at my bank transaction history and I was charged 50!! I only asked for 20 so I had to go back and get a refund in cash and they made me wait for ages until they finally just let me go. They were treating me so rudely like it was my fault that this happened when it clearly wasn't at all. I did not appreciate waiting 20 minutes just to buy a go card and I was quite upset with how they handled the situation. Very poor!! I also went to buy petrol on another occasion, there was only 1 staff member on trying to serve so many people. The line was going out of the door, it was ridiculous. The petrol pump hardly worked also, I had to keep taking it out and putting it back in, it would start pumping and then just stop randomly without me changing anything differently. I've never had that problem at any other petrol station. Overall, not happy and will never be visiting this petrol station again.
I fell down in the store the other day (Monday, 5 March 2018) and the attendant working there was lightning fast to help me in any way possible. Not only did he help me up, but offered a place to sit, a glass of water, anything.....he was exceptionally nice though I assured him I was definitely okay. What a nice man!---lots of good will and good service!
Got told i needed to pre pay for my fuel after i took all of my motor bike gear off after explaining to the attendent i dont know exactly how much fuel it would take to fill it she just looked at me like i asked her what is the meaning of the universe pathetic service
Great Customer Service! Urmi was such a pleasant warm lady! who made me smile! A great way to start the day :) Thanks 7 11!
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