Ballycastle, United Kingdom
28 Mill St
N/A
+44 2820768855
Appalling service, 3 week delay in getting the car to me. Was quoted far less on Shiply but went with a supposed reputable transport firm. Spoke to a Siobham, a Tracy, a Geraldine, a Claire and like a broken record each said they would talk to a chapp who was planning the deliveries and get back to me and never once did they do this. When the car was finally in the UK, it took a call from me to understand that it was going to be delivered. No prior warning until an hour before when the driver gave a courtesy call. Could have been out. I asked for some gesture of goodwill to reduce the bill from 350 plus VAT only to be told by a very rude Geraldine that the payment was due or they would take the vehicle back. Don't use Parker Car Transport guys.....poor comms, poor service, rude people
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So booked parkers to collect a van in armoy to be delivered to bushmills , know this was booked 1month before it was due to be collected on Friday, so using 1 off my 2 weekends off to fly back from london on Thursday, got home van started and moved ready to be lifted Friday morning, called parkers on Friday morning to see what time the collection was to be told that the lorry with the winch was away to get its barkes done far enough!! Was told i would have a call back confirming pick up before 5 Friday this is now monday and no contact from parkers with regards to anything why they never proceed with collection, they knew this was a time sensitive job This then entailed finding another transport company to collect on short notice costing alot more than what was planned, So they cost me flight home extra expenses in new carriers and a lost of weekend home to see my family, Totally unacceptable unprofessional service and a waste of time would never recommend there services to anyone Stay clear !!!!
Parker car transport recently delivered a lorry to me at a very good price, their office team dealt with any queries i had very quickly and professionally. On the day of delivery their driver called me with regular updates and was very friendly and professional when he arrived. I would always reccomend Parker Car Transport and will certainly be using them again. Thankyou to all the team.
Just got my car picked from ballymena Thursday evening and delivered to the buyer in Scotland at 11.30 next day very happy with their service friendly staff and lorry driver thank you
Message Gerry on facebook quote was a very good price had my van collected from my grandparents house and delivered to heysham for the boat to the isle of man within 48hours of first message driver was very professional and smiley would definitely use again and recommend to anyone.
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