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Richmond Hill Kids Dentistry and Orthodontics

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Richmond Hill, Canada

kidsdentistrichmondhill.com
Pediatric dentistOrthodontist· Pediatric dentist· Orthodontist

Richmond Hill Kids Dentistry and Orthodontics Reviews | Rating 4.6 out of 5 stars (5 reviews)

Richmond Hill Kids Dentistry and Orthodontics is located in Richmond Hill, Canada on 10 Headdon Gate #1. Richmond Hill Kids Dentistry and Orthodontics is rated 4.6 out of 5 in the category pediatric dentistorthodontist in Canada.

Address

10 Headdon Gate #1

Phone

+1 9052242290

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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S

S&L

I’d like to share our horrible experience with the services of Orthodontist, Dr. George Benbassat. My teenage daughter has gotten braces from Dr. Bebbassat at the beginning of December 2020. The night the braces were put in, she developed a severe headache. The headache did not stop and after few days she was taken to Mackenzie Health for examination as well as CT scan. She was also checked by the ophthalmologist and pediatrician and all the results came back normal. At the hospital, we were suggested that her ongoing headache pain might’ve been a direct cause of braces installed too tight. When we called Dr. Bebbassat's office for advice, Dr. Bebbassat was cold and unsupportive, he did not offer us to come and check my daughter’s braces. He also did not offer any potential adjustment of the treatment like changing wires, reducing tension etc. After suffering for 3 more days and taking tons of painkillers, we decided to have the braces removed completely. When we called the office to schedule the appointment, Dr. Bebbassat refused to take the braces off. It took us several calls and conversations with both him and the secretary to schedule an appointment to remove her braces. My daughter was seen by doctors at Sickkids where she had an MRI and various neurological tests, and we were also told that since all her tests are normal, the cause of the headache most likely was the pressure from the braces. I’ve reached out on numerous occasions to Dr. Benbassat with the ask to refund our deposit of 1520 and that the deposit amount we paid in good faith was to cover full 18-24 month treatment. Dr. Benbassat attitude has crossed all lines, he refused to refund the deposit or any portion of it and had absolutely no compassion and understanding towards the situation which was caused by his work. I never expected such an unprofessional attitude from any licensed doctor and especially one that works with children.

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Maria Tavernity

We had a great experience at Dr Benbassat's office. His staff is extremely friendly and accommodating. Dr. Benbassat and his assistants are great with kids! We are very happy with the results!

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Michael Ollag

Dr. Benbassat fixed all three of my children’s teeth. Very professional. Amazing staff. Appointments always run on time. After hours emergency number available. I will recommend Benbassat Orthodontics to all my family and friends!

G

glittergirl 54321

We had a positive experience with Dr. Benbassat and his team. Everyone was so friendly and welcoming and made my daughter feel comfortable. She has special needs and the staff always put her at ease and she always left with a smile on her face. A perfect smile! I might add. My son will be needing braces soon and I will definitely be returning to Dr. Benbassat.

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Max M

We have been extremely pleased with Dr. George Benbassat and team. The experience was very pleasant, easy and efficient from beginning to end in terms for timeliness, professionalism and expertise. As my son took off his braces my daughter started her process and we are ready for the next one! Thank you.

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