Hampton, United States
6 Liberty Ln W
N/A
+1 6037720775
Wheelchair-accessible entrance
Set an appointment for someone to come by and read the meter. No one showed up but customer care claiming someone stood outside building with handheld machine and use it to figured out everything was normal with their meter. What a joke. Too lazy to do their job.
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This company is unbelievable! I moved out of state and gave them the cut off date. They charged me the full cycle amount instead because, get this, their \technician couldn't read the meter because of an overgrown bush\. Really? You've had zero problem reading in the past and that bush has never been overgrown. They also did not work with the homeowner (we rented) to fix this bill issue. He was fully aware that he was responsible for the second half of the cycle. They didn't send me a revised bill and then had the freaking nerve to send it to collections for the incorrect amount WITHOUT attempting to contact me first. They have my phone number. They have my forwarding address. Yet they put my credit score in jeopardy to get their way without putting in quality customer service and a fair chance. DON'T EVER USE UNITIL!
Too long to post, but I am a single woman living alone and felt extremely threatened by an employee. Will be emailing full story and am aslo calling Police!!!!!!!!!
If I had a choice, I would choose any other company.
They did not give proper response
Deli
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