Houtbrein BV

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Wognum, Netherlands

Lumber store

Houtbrein BV Reviews | Rating 3 out of 5 stars (2 reviews)

Houtbrein BV is located in Wognum, Netherlands on Kerkstraat 86. Houtbrein BV is rated 3 out of 5 in the category lumber store in Netherlands.

Address

Kerkstraat 86

Phone

+31226352770

Open hours

...
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iNU Solutions

Poor quality goods, poor customer service and totally ridiculous delivery process. Order created on 15 March, then told the delivery would be 23 March which seemed very long. On 21 March received and email saying that delivery would be 22 March between 16:00 and 20:00, phoned to find a more precise time and was told 18:00 as it was the last delivery of the day. Around 16:30 received a phone call saying that the driver was waiting outside to deliver, had to cancel meetings and rush to get it sorted. Considering these people deliver to building sites who have quite tight plans in place, this is totally unacceptable. The order itself was also wrong, 2 of the the 4 products ordered were incorrect. Arranged for one of them to be collected but they never showed up. Refused to give a refund for the second incorrect product (this was a smaller, hence cheaper, size). Avoid this company at all costs, there are many other suppliers out there that are far better and understand people have plans that need to be kept!

M

Mike Jansen

Goede service en snelle levering