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360 Computer Repair

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Humble, United States

computerrepairhumble.com
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360 Computer Repair Reviews | Rating 4 out of 5 stars (5 reviews)

360 Computer Repair is located in Humble, United States on 2325 Atascocita Road E105. 360 Computer Repair is rated 4 out of 5 in the category computer repair servicecomputer consultantcomputer servicecomputer storecomputer support and servicescomputer training schoolused computer store in United States.

Address

2325 Atascocita Road E105

Phone

+1 2819953475

Service options

Online appointmentsOn-site services

Open hours

...
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K

Ki Johnson

I got my laptop repaired here by Terrell. Specifically I had to get my hard drive replaced. I was charged 120 for services which I thought wasn’t too bad in general. I didn’t mind paying it. However, I did bring my own hard drive so I’m not sure if the 120 is the typical cost for hard drive replacement or if it would’ve cost more had I not brought my own hard drive. Anyway, Terrell was pretty easy to communicate with for the most part. He repaired my laptop pretty quickly. It was about a day and a half turn around time which wasn’t bad at all. Not only that but he also added a virus protection program as well as windows/word 2016 which I thought was really cool. The only reason I didn’t give him a 5 star review is because I feel he could be a bit more professional. When I first walked in to drop my laptop off he was in conversation with someone. I told him I was there to drop my laptop off and he told me to give him a minute. Which I didn’t mind at all. He turned back to the guy and continued his conversation. At first I thought maybe the guy was a customer or a partner and that the conversation was about the business. But after about 2 minutes I realized the conversation was one of leisure and honestly was not a conversation that should’ve taken precedence over a customer. He continued on talking to the guy literally for 10 minutes past my drop off time as I sat there waiting and if that’s not enough the only reason why he finally turned around to assist me is because the guy he was talking to was like well I’ll let you get to your customer because I know she’s waiting. That’s when he Finally turned to help me. He didn’t apologize or anything and I just thought that was so rude and unprofessional. But other than that i was satisfied with the services.

D

Debra Rogers

We took our laptop to Terrell in July to repair a hinge that was broken. Our Grandson needed this laptop for his school work. We were told it would take up to two weeks to repair. We still do it have our laptop because Terrell broke our screen or threw it away, it is hard to keep his excuses straight. He does not communicate with us, we have to keep contacting him. He has a new excuse every time. He claims he ordered parts, but they were wrong several different times. At one point he suggested my husband try find the part. We have tried to be patient because of the pandemic, but now we are just frustrated. I sent him the receipt for the laptop to show what we paid and asked him to come to a reasonable settlement, but he asked for more time to deal with Dell to get repaired. That was in November, still no resolution. We are hoping to settle this soon.

M

Manuel Padilla

Took my laptop to get fixed because it had a broken charger port. Terell says it would take 3-5 days but it takes him over a month. No communication from his part, if I didnt call him all the time I wouldn’t know the status of my laptop. When I go pick up my laptop I realize he broke one of the hinges but at that point I just wanted my computer back. Then I get home and realize that the keyboard and usb ports aren’t working. He says to bring it back so he can look at it but I don’t want to deal with him taking a whole nother month fixing it or breaking it even more. Do not go to this place he will break your computer more than it is already broken.

B

bryan vences

180 down the drain, still has the same problem. A simple DC jack replacement. And had it for a month.

G

Gwen Englnd

Terrell was great. He removed virus and cleaned up my computer. Very satisfied and will use him again. Had work done in a few hours on a Saturday. I highly recommend.

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