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A-1 American Services, Inc.

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Virginia Beach, United States

a-1american.com
HVAC contractorAir conditioning contractorAir conditioning repair serviceFurnace repair serviceHeating contractorPlumber· HVAC contractor· Air conditioning contractor· Air conditioning repair service· Air conditioning system supplier· Furnace repair service· Heating contractor· Plumber

A-1 American Services, Inc. Reviews | Rating 3.7 out of 5 stars (4 reviews)

A-1 American Services, Inc. is located in Virginia Beach, United States on 1620 Centerville Turnpike STE 113. A-1 American Services, Inc. is rated 3.7 out of 5 in the category hvac contractorair conditioning contractorair conditioning repair servicefurnace repair serviceheating contractorplumber in United States.

Address

1620 Centerville Turnpike STE 113

Phone

+1 7574252400

Service options

Online estimatesOn-site services

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Repair services

Open hours

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Ron Freeland

For the price to replace an external faucet I was expecting a professional job!! Contacted company last Thursday and appointment made for Saturday. Technician made contact Saturday morning and stated they were very busy and might arrive that afternoon. No other communications until Sunday at 3:30PM, at which time new appointment made for Tuesday. As displayed in the attached pictures, the old faucet was mounted against the siding and the new faucet was installed protruding about one inch from the siding with some installation tubing wrapped around. Would not recommend A1 American, poor workmanship.

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Tom Geary

John McClain came out to repair and install new pipes under the sink and fix (and later install a new) garbage disposal so that our dishwasher could drain properly. He was professional, courteous, and knowledgeable. We're grateful to have called A-1 American and to have had John help us out. We're happy with how great everything's running now.

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Ouilda Murphy

The guy came out to look at me hvac unit in the backyard because it wasn't blowing out heat. He said I needed a new unit for 7,200. I agreed and signed a contract saying yes they could install one. He went to go pick it up. While he was gone I called my friend and told them what the guy said & they told me no call the guy back and tell him you don't want it you changed your mind because that's to much especially since you only had that unit two years. I called him back and told him I didn't want it anymore but he told me it was to late because I already signed a contract so I owe 10% of that because I had already signed a contract. Nowhere on that contract does it say if you don't want the product anymore they're going to charge you 10 percent. The company took advantage of . They aren't an honest company and they price gained during a pandemic. I don't even think they deserve 1 star but I'm being gracious. They take advantage of people but evetually karma will get them.

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David Hunt

I have not had the best experience with this particular contractor. I will not name the technician that service my equipment but he was not polite and his customer service was trash. Talking to management wasn't any better and my issue never got resolved. (Thank you for responding because the full story is such. Not even two years ago my 94 year old grandmother got you guy to install a gas package unit. Not even 30 days after the installation the compressor went out and instead of taking the unit out. Your company convinced my grandmother in the middle of June that replacing the compressor was the best option at that point and you could be out next day to replace the compressor. The other option was to wait two weeks until you could send someone out to take the defective unit out. So of course she said replace the compressor to get some cooling. Fast forward to today and your company again with poor customer service wanted to charge my grandmother for a disconnect box that should have been replaced at the time of the installation of the package unit, the front desk representative hung up the phone on my grandmother, and TC a technician told me that he did not feel the need to give me a courtesy call when he was in route to the property. So yes I refused service from this pass poor company)

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