Caterham, United Kingdom
361 Croydon Rd
N/A
+44 1883346716
Contact was made and they visited to measure the following week, then fitted the week after. Very happy with the result. The installers were polite and cleaned up afterwards. You wouldn’t know they had been. Highly recommended
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Beautiful quartz installed in good time and at a superb price - one slight issue was rectified with no fuss - recommended. Thanks AJ!
Great price and fantastic quality. Arrived on time and fitters were very accommodating and end product looks fantastic. Great customer service, I cant fault them at all.
I was recommended to AJ from a friend after being quoted some horrendous prices through our more up market bathroom supplier. Whilst the shop is no frills, I can’t fault the quality of the product, the price is as good as it gets (plenty cheaper than even going direct to aforementioned bathroom suppliers granite supplier), and the service was just fine for me. If you’re expecting bells and whistles, fancy showrooms, designers and call centres then you’ll find that elsewhere and likely pay thousands more for the pleasure. Up to you really, but AJ will be my first choice for any future granite requirement.
The staff were helpful during the colour choice phase, we changed our minds twice on the choice and it made little difference to the time schedule. The fitters were competent, friendly and arrived on time. Any concerns I had, (slight niggles) over the fitting were addressed at no extra charge very quickly, and to my satisfaction without fuss. Would recommend.
Found AJ great to deal with by email. Shop was being changed when we went to view, so was a bit chaotic, and I can understand some of the other reviews. However, the product, delivery times and workmanship we actually got was very good and very very reasonable. AJ replied quickly to email, kept us in touch with progress and we are very pleased with the delivered result.
Workmanship on the granite no complaints. Customer service however was appalling. More than once I was telephoned & spoken to in an inappropriate manner. Not acceptable when you are providing a service. Would not recommend & happily take my business elsewhere another time.
5 stars for the granite, which is stunning, but only 2 for the service. I wouldn't recommend on this basis, especially as it's a huge investment so the service and the people you deal with need to be 5 star and unfortunately they were not.
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