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A To Z Total Heating & Cooling

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Dearborn Heights, United States

atozheating.com
Heating contractorAir conditioning contractorHeating equipment supplier· Heating contractor· Air conditioning contractor· Heating equipment supplier

A To Z Total Heating & Cooling Reviews | Rating 4.3 out of 5 stars (5 reviews)

A To Z Total Heating & Cooling is located in Dearborn Heights, United States on 24614 Van Born Rd. A To Z Total Heating & Cooling is rated 4.3 out of 5 in the category heating contractorair conditioning contractorheating equipment supplier in United States.

Address

24614 Van Born Rd

Phone

+1 3132918200

Open hours

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Lisa Darlene

BEST CUSTOMER SERVICE EVER!!!! Our thermostat died. It was after hours when I contacted A to Z via their website. Lisa called me back almost immediately. She got me set up with service tech Robert in about 10 minutes. He arrived within 30 minutes, diagnosed the problem, and replaced the thermostat in about the same amount of time. He was professional, friendly, and wore a mask the whole time. We also saved money because we belong to their Residential Energy Savings program. Even after hours, they got us straightened out quickly and with AWESOME attitudes! We’ve been with this company for years, and employees like Lisa and Robert are the reasons why. Thank you!!!

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Amanda P

Wish we would've seen Yelp reviews before calling this business. The furnace went out in our rental unit on a Saturday while we were out of town, so we called them. The communication was poor as far as when the technician could make it out but as we had already checked with another company who had no availability until Monday, so we just gave them the okay. The tech didn't give us a heads up to let us know he was arriving as they said he would, and he initially diagnosed it as the control board needing to be replaced. We asked for a ballpark price and we're told around 485 including labor and 99 diagnostic trip. He could not tell us the price of the part and googled a similar one to come up with the estimate. When he returned 2 days later to replace the part, he had suddenly decided that the gas valve also needed to be replaced and conveniently had that part with him! We then got the bill which came out to an astounding 1023 dollars. For reference, we just replaced the whole furnace in our primary residence with a high end unit 3x the size and whole house humidifier for 5,100, so a bill this size for this repair was highway robbery. Having no choice other than to start over, we told him to go ahead with part replacement. 3 weeks later, the furnace is having issues again. We called another company, who said it was the limit switch (which was not tested by A to Z), they completed the repair for 134 and we've had no issues since. I cannot tell you enough to avoid this company at all costs.

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Darlene K. Westerman

This is a great company I would definitely recommend them for your furnace or AC needs. When I called them out because a roofing contractor told me there was the possibility that my chimney was leaking as well as my roof. I called A to Z they came out and gave me different options of possibilities of what they could do. But they recommend that I wait for the day the roofing contractor come and install my roof. So i didn't have a big hole in my roof. On the day my roof was being installed A to Z came out along with the roofing contractors and worked side-by-side to take the chimney down and move my exhaust to come out of the side of the house. So now I won't have an additional part for my roof to leak again. The 2 men that came out were absolutely amazing and got it done quickly and efficiently. I have been with this company for about 15 years and would recommend their service to everyone.

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Dawn Arm

Would highly recommend going here!!! The people who work there are so nice. The ladies there are just wonderful. They were so kind to my daughter and kept her busy while I was getting the part we needed to fix our furnace. So nice to see such kind people still in the world. Will definitely be going back if I need parts for my furnace!

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John Dunne

I had several companies out to quote replacements of my two HVAC systems. A to Z was the best price. Their service was on time and professional. With my new Furnaces we are almost 99% efficiency most of the year. The team did a great job.

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