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AAA Bob Sumerel Tire & Service - Middletown

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Franklin, United States

cluballiance.aaa.com
Tire shopAuto parts storeAuto repair shop· Tire shop· Auto repair shop· Brake shop· Car repair and maintenance service· Oil change service

AAA Bob Sumerel Tire & Service - Middletown Reviews | Rating 4.5 out of 5 stars (5 reviews)

AAA Bob Sumerel Tire & Service - Middletown is located in Franklin, United States on 3439 Pendleton Cir. AAA Bob Sumerel Tire & Service - Middletown is rated 4.5 out of 5 in the category tire shopauto parts storeauto repair shop in United States.

Address

3439 Pendleton Cir

Phone

+1 5134248000

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Amenities

MechanicToilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet

Offerings

Oil change

Open hours

...
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O

Opi Littlebear

The alternator blew on my Nissan, which was just replaced in April, so under warranty, I was owed ANOTHER replacement. I took it in on a Friday, they told me the part would need to be shipped to them first before they could do any work on it, after inspecting the van for half the day... I call once a day as the days pass, although, I'm left with more questions than before. Fast forward to Tuesday. They call me at 9:48 am & I call back at 10:15 am. They said I needed to confirm this, that, & the other thing & promise to have it done by tomorrow morning... Well, cool! Finally, I thought. Call Wednesday in the morning & they tell me they'll be in contact. No word from anymore so i call 20 minutes after close & I'm told that it's still not done but should be by afternoon the next day... The next morning I call & the mechanic answers. He tells me that he had been off the day before & Tuesday I had confirmed the work too late for them to get started so basically, they had not touched the van for 2.5 days. I'm to the point of losing my mind, & the guy has an attitude with me and blaming me for the delay... By some miracle they managed to get the van done by closing & we picked her up. Fast forward again to 2-3 days later & I'm sitting up at the stupid auto shop again because the power steering fluid is draining exponentially! Like 3 bottles between the few days... So the pic is of the quote they gave me to ”fix my power steering” but almost nothing they listed on the quote has ANYTHING to do with the PSF... I will never go back to them. They wasted so much of my time and money & didn't even live up to the AAA warranty like they should have. I would rather drive hours somewhere else to be serviced than deal with them again.

N

NEW WORLD ORDER

These guys are the best. I was here a few days ago to get a nail out of my tire. The guy who works the front was on the phone with a customer he told the guy come in the store. So when this customer got there he talked to him for a few minute's then said smile, the customer did so. After this customer left he told another Employee the reason he did that is because the customer was slurring his speech and he wanted to make sure he was not having a stroke.. This is true customer service someone you don't know but are concerned about. AWESOMENESS...

S

Sauro Rivera

Bob sumerel in Middletown, Oh is a good place to go. If your vehicle needs major or minor repairs. The staff is polite very knowledgeable. Prices are a little on the high side. Your vehicle is getting the best attention for your buck. So I won't complain about price. When the quality of their work speaks for it self.

C

chris Tussey

The manager's name is Matt and really knows how to take care of his customers. He helped me every step of the way and also was very nice considering we talked a lot over about a Week's time. They did exactly what they said they would do and would definitely recommend anyone looking for someone who cares about helping you get the best price and helping you understand what you need for your car then you need to go to Bob Sumerel Tire...I posted a few pics here of both cars I had rims put on ...As you can see they look great...Ty Matt and Ben and staff for helping me !!!!

G

G

By far the absolute best customer service and teamwork between a company with great leadership. Duane and Travis will always treat you right and get the job done correctly. Thank you so much for all you guys have done for my 2018 tacoma .

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