Aachen, Germany
Jülicher Str. 324
N/A
+49 2411809856
They do have new car with all ranges as expected from either Hertz or Thirfty. As both are sharing the same plat form here. But the issue with the STAFF. Who’s in the earth still drive manual but in German!!! I booked an Automatic Gearbox. And for that i have payed more. However, Hertz provide me a car of the same CAT but with Manual. The staff was not welling to replace the car with another as I guess they don’t have in the store. Nor she refused me with the different price. This is not fare!
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Probably the worst car rental agency I have ever dealt with. Expensive and not trustworthy.
This used to be an expensive car and van rental provider at Juelicherstr. However, it is now temporarily closed.
Helped us out when Sixt refused to allow me to drive one of their larger cars because my Indiana, USA drivers license was renewed less than two years ago and didn't show the date that I first got my license. The agent actually helped me decide not to rent the BMW with upgraded engine and instead showed us a Focus and Mondeo, both of which had more room and were cheaper. We chose the diesel Mondeo and were happy with it for a three week stay. For the length of our rental, we were allowed plenty of kilometers to make trips to Bamberg, Saarland, and Hannover. Sure, Hertz was a bit more expensive than Sixt would've been, but they were much friendlier and easier to deal with.
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