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motoin

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Aachen, Germany

motoin.de
Motorcycle parts store· Retail

motoin Reviews | Rating 4.4 out of 5 stars (5 reviews)

motoin is located in Aachen, Germany on Rotter Bruch 26A. motoin is rated 4.4 out of 5 in the category motorcycle parts store in Germany. motoin.de ist die Plattform für echte Motorradfans. Seit August 2007 findet man hier alle angesagten Markenprodukte für Motorradfahrer. Egal, ob robuste Lederkombis, sichere Helme oder passgenaue Anbauteile. Die Gründer der motoin GmbH - Marcel Maaßen und Farshid Chalatbari - wissen als passionierte Motorradfahrer, was das Biker-Herz begehrt. Darüber hinaus vereinen sie über 10 Jahre Kompetenz aus den Bereichen E-Commerce und Motorradzubehör.

Address

Rotter Bruch 26A

Phone

+49 2414125990

Company size

11-50 employees

Headquarters

Aachen, Nordrhein-Westfalen

Founded

2007

Service options

Kerbside pickupDeliveryIn-store pick-upSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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R

Robin Huth

Ordered a Black/Silver/White suit, and then boots and gloves to match. Sadly was supplied with a white suit. Everything fits perfectly, quality and finish of the products is fantastic. Shipping from Germany to Australia was excellent. Shipping and customs within Australia was a nightmare, but this is normal and no fault of the supplier.

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mariano Cutajar

I bought an awesome helmet fits very tight in a good way. Perfect size and the size chart is perfect. Describing it in 1 word - AWSOME Motoin rocks

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Mehrna Bar

I'm very pleased with the services Motion has provided. I live in Canada and I've bought multiple items from them over the last few years. The website is easy to navigate. The customer service has been always great and ready to answer my questions. My previous orders in previous years took too long (about a month) to be delivered, however, my last order which was placed in Oct or Nov 2020 was delivered very quickly. Really happy that Motion has improved the shipping method to Canada.I was thrilled when my order was delivered so quickly.

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Brian McIlvenny

To start I have to say that I have never left a negative comment for any purchase that I can ever remember . I ordered a pair of Carhartt overalls. When they arrived it was obvious that they looked nothing like the ones shown on Motoins website. From the waist up everything checked out. But the waist down they were massive! I mean ridiculously huge. Something has to wrong with these particular overalls. I contacted customer support and to my amazement the first sentence they wrote was that they do not pay for return shipping. It wasn’t until 5 emails back and forth that they even asked why I wanted to return them. After explaining the issue a second time they again said that they will not provide return shipping even for an exchange. I choose them to support business outside of Amazon. That really came back to haunt me. So I had to pay 1/3 of the cost of the overalls to send them back. Even though it states in the website that exchanges are free of charge. When I asked them about this they said that it is free only for the German market. Which is not stated on the website. Two more interesting things. One is the shipping weight of the item that was sent to me was marked 0,2 kg. But on the return shipping label that I was forced to buy from them on their website says that the shipping weight is 3,0 kg, how is that possible? I paid 30 Euros to return an item that cost me 90 Euros. The other interesting thing is that the link for providing feedback was coming up blocked. I had to delete my website history and cookies in order to come back in and leave this comment. We had an extensive back and fourth conversation leading up to this point so I’m not surprised if they blocked my ability to leave a comment. To sum it up, and one of the last things that I replied to them was to thank them for doing absolutely nothing to resolve this and how they are taking no responsibility for what they are selling. What a bad way to do business

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Kristan Lau

Received item as say . Easy to track down item Good international shipping cost..

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