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+441452300596
Terrible experience. Used to bring my border collie here as a pup and had no issues. She’s never ill however then got unwell. I decided to bring her to this vets and they quoted a ridiculous amount of money, near to 2000. Just for surgery and tests. I explained we didn’t have that kind of money and they didn’t offer any alternative, like paying monthly etc. I then spoke to family members who suggested going to brambles vets and they were great! Did the surgery and overnight stay, with tests and antibiotics etc. For over half the price! The vet was lovely and didn’t make me wait unlike AAS did after saying it was an emergency! They said my dog was poorly however weren’t interested in that at all! Was only after the money! I’m a young woman and felt they were trying to take advantage of me. Luckily I have lots of experience with dogs. The vet at AAS was extremely pushy and demanded I make a decision on what to do with the surgery within 10mins. I will not be coming back here.
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I had my first cat in 1980. Since then I have owned 21 cats and rescued hundreds. I am a knowledgeable and experienced cat-owner. I have never experienced a veterinary practice more caring and professional than this one. A few years ago my male cat \Spotty\ was very ill and had to be euthanised. Rather than just shave the cat's paw and inject a full dose of barbiturates - which I have seen many times (and witnessing the shocking instancy of death), Michael gave him a sedative dose, which was gradually increased. It allowed me to stroke the animal and say my last goodbye. I was then asked if I was ready for him to be put to sleep. It was a very dignified and peaceful end. I was upset obviously- but greatly impressed by this sensitive approach to a difficult procedure. Michael is the best veterinary surgeon I have ever experienced. The level of care throughout the practice is first-class. Ps. If you love your pet you need pet insurance. Pets (like life) cost money...
Excellent service all staff very communative and accomodating with advice and treatment and when making appointments very much so in these trying times.
Very helpful and caring staff, always do best to help costumers. Happy staff !! Happy customers!!
Exceptionally good, as always.
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