Abbotsford, Canada
30440 Liberator Ave Unit 7
N/A
+1 8669522746
Every one at this airport I talked to was super helpful. But it's hard to find what you are looking for while the airport is under construction
like
Westjet lost our baggage and took almost 2 weeks to locate it. They were very reluctant to give us updates and when we called to get updates the lady on the phone argued with us very rudely when all we wanted was information. :( Luckily after changing to a different employee, she found our bag and was very kind. We will continue to fly Westjet but hope they are a little more understanding and accommodating in the future.
If I could give a lower score than 1 star, I absolutely would. My wife, daughter and I took a trip recently with WestJet, and on the return flight home, our stroller was damaged. We didn't use the stroller right away, nor did we check it for damages. 9 days after returning we went to use it and realizeded it was damaged and broken. My wife called to report it and was told that WestJet makes zero exceptions past the 7 days and there was nothing they could do. I called back and spoke with Melissa at head office, who must love telling people bad news, because it was clear she did not care about our story. Melissa told me that it had to be an extreme circumstance for them to make an exception. I said, does not being able to afford a new stroller count? She said no and there was no one else I could speak with. Melissa, I truly hope that the people of this world show you more care and kindness than you showed me today. I also wish you a Merry Christmas and hope that one day, you can care for the people who call in to tell you their story. Thanks for listening. Jeff O'Brien
please stop calling me with your contest, blocked niymbets, declined offers, now keep calling from private ###
Worse airline in Canada, they only care about money. Nothing else matters!
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