Vancouver, Canada
750 Terminal Ave
N/A
+16046874273
I moved with these guys twice. They are some of the most efficient and careful movers I've encountered, even compared to guys that charged 4x as much. Couldn't be happier with their service. Ace Moving, you have a loyal customer in me.
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Used them 3 times now. Bing is great to deal with and we have had great experience with their movers. Recommend to everyone.
Bal used to be a good mover, he has years of experience and is efficient. We have used him over a dozen times and referred him to many others. The problem is he started prioritizing money over customer service and relationships. He has cancelled on our company 4 times due to booking other moves last minute. He has a bad temper and went as far as threatening one of our team members. He also takes on many jobs outside of his agreement with Ace movers, so being insured and bonded for work he does became a concern. We won't be using him again!
We had a great experience with Ace Moving. They were great to deal with over the phone, and they were fast efficient and courteous.
i can recommend these guys to anyone wanting good and professional movers. fast, efficient and getting the job done very quickly.
Probably worst customer service I have ever seen. First of all they don't accept credit cards, like common it's the 21st century. While accepting a bed unit to be dropped off for me by my friend, and the rest to be dropped off at a different location, the mover withheld the last piece because they hadn't taken down the phone number of the person accepting things at the final destination. In the process he was completely rude and condescending to the point I had to ask him to leave my house.
Borna ansari is a fool. His comments on Ace are unfounded. I've used Ace twice before and they are fast and professional. John is a packing genius ! and a straight up guy ! I live in the building and overheard the problem from the hallway as i was coming home from the bank. The poor lead guy was trying to get a clear answer about what the final destination phone number was so he confirm a cash payment at the end. Borna ansari was wishy washy in his answers and the mover couldnt get a clear answer from him, no wonder he was suspicious about getting paid and held the items as collaterall !!! A friend of mine is a mover as well and tells terrible stories how they get stiffed by people all the time. The ace mover was just being street wise and borna ansari was rude and impatient and unsympathetic with the movers plight. As i walked by them i even saw the mover reject borna ansari pathetic 5 dollar tip ! The lesson here is...don't always believe reviews, movers deal with alot of unreasonable people who use "customer service" as leverage to be unfair and unreasonable customers. Again Ace were amazing movers when i used their services. I would not hesitate to use them again and highly recommend them.
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