Acton, United States
126 Great Rd
N/A
+1 9782636963
I was in a bind because my washing machine broke down 3 days before I was going away for 6 weeks and there was a pool of water in the tub that wouldn't drain. I called Peter Bright, and he fit me in to an already very tight schedule and fixed my washer. What is even more remarkable is that, though I had done business with him decades before, we didn't know each other, as I haven't been a regular customer. But I am now! Thank you, Peter, for the exceptional service. I really appreciate it!
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Replaced failed icemaker. Quick, responsive, Peter knows his stuff. Very reasonable charge. I've had service before and I very strongly recommend.
We have used Peter from Bright Appliance a number of times. What I really appreciate about him is his genuine authenticity and absolute knowledge of his work and business. He often already knows what a solution to my issue is just by me giving him information over the phone. A few times he saved me the time and expense of having a repair person come out by troubleshooting over the phone. When we have needed a repair, he takes the time to make sure that all is well again with our appliance. I believe his rates are fair. He is and will continue to be my go to person for appliance repair. HIGHLY RECOMMEND!!
Pete always returns calls. Even when my VM was full and not accepting calls he tracked me down via my landline. He comes when he says he will and if he has to come back he does so as soon as he receives the part that he needs to complete the job. He has always diagnosed my appliances' problems correctly and his prices are competitive. He's personable, respectful, and trustworthy. A service for the last 15 years.
Unresponsive in communications. Failed to disclose his rate when we called to make an appointment. Rude and angry when we asked him at the scene. Not recommended.
Deli
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