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Acura of Honolulu

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Honolulu, United States

acurahonolulu.com
Acura dealer· Car accessories store· Car dealer· Car leasing service· Car manufacturer· Used car dealer· Auto Repair· Oil Change Stations· Car finance and loan company· Motor vehicle dealer· Truck dealer· Used truck dealer

Acura of Honolulu Reviews | Rating 2.3 out of 5 stars (7 reviews)

Acura of Honolulu is located in Honolulu, United States on 3251 N Nimitz Hwy. Acura of Honolulu is rated 2.3 out of 5 in the category acura dealer in United States.

Address

3251 N Nimitz Hwy

Phone

+1 8088293073

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

...
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A

Anjelika Layco

I had a great experience buying an Acura car from the Acura Honolulu dealership. Milton, a sales rep, exceeded all my expectations. He was kind, friendly, and experienced in helping me pick the right car for me. I bought a car with a great warranty, oil change plan and he even referred me to an awesome insurance company, so it was a one-stop-shop for me. Milton was absolutely an amazing sales rep and person. He didn't pressure me to buy a car or a warranty. He was able to answer all my questions and was kind and patient letting me make my own decision without any pressure. I greatly appreciate Milton's help and very happy with my car.

E

Eugene Young

Things are done too on-line that the consumer has to be on top of it. I had scheduled my maintence servicing through Thomas Miyagi, Jr., but Service didn't have the appt. but they took me anyway since the wiper blades were to be replaced at n/c. I had requested printed copies of the two 400 page manuals through Thomas via e-mail, but I forgot about it, and they didn't have any record of it. The courtesy drop off and pick up was really a nice time to talk to other Acura owners and the driver.

3

3.2 V6 DOHC VTEC

I visited in March last year. Very Good dealership. Acura cars are better than Cadillac

D

Durana Amoncio

My daily was running into some repair issues and I was looking around for options in regards to purchasing a car. Initially the office was very helpful called me and just wanted to provide me an idea on what I would be looking at so hence I provided them my personal information to prepare a quote etc., first time it didnt seem to go through on their website so they had me do it again. This happened back in Feb 2021 and guess what, to this day they did not even get me any information on a monthly rate, etc. I advised them early on that my credit was not that great, and Milton promised that he would do his best and come back with what I could expect. That never happened, its like they just took my information and didnt care to provide me my details - even if the rate wasnt something I could work with I expected and DESERVED a report/call back.. you took my personal information and just basically ghosted me. That type of customer service is unheard of - not only did you not get back to me on your promise i now have two hard inquiries on my account for something I didnt hear a response for. Total waste of time, i felt like once they got my report I didnt matter. But inquiring on my account 2x and not even giving me a call back, its sad and super unprofessional.

D

Dave

I Called Service Advisor Larry Yip on a very busy Saturday morning for him with an unusual request on behalf of my neighbor, a medical doctor, and Larry immediately offered an awesome solution to the problem and within a few hours he sent out one of his top technicians to switch out a defective battery, under warranty, at the Doctors residence. I have been doing business with various dealerships for many years in my lifetime as I am a member of the Senior Community and Larry Yip is an awesome Service Advisor and deserves many more that Five Stars!! He launched into action to solve the problem without putting me on hold or having to consult with the Service Manager!! That’s the kind of confidence from the Service Department that we all need when we are considering which Dealership to purchase our vehicles from!! Many Mahalos Larry!!! Dave

B

Bryant Lei

The service team are very helpful. They were able to service my car smoothly and efficiently. They were able to give me a heads up on the next service and kindly gave me a quote, that is one of the helpful thing Paul Furtado had done during my visit.

D

Darcie Chung

I could not have asked for a more patient and friendlier salesman! Milton at Acura of Honolulu was the sweetest! He really did his BEST to meet the needs and wants that I had in getting me into my brand spanking NEW 2020 Acura RDX! Closest thing to my DREAM Car! I really wanted the A-spec but that was clearly out of my range. Staff there was super friendly as well, some of the guys even sat and watched the Lakers win this years Basketball Championship Game! Although she was a bit tired from the 6.5 hours that we spent there, I was glad that their facility was super clean, there was coffee, water, vending machines AND LOVELY AC which made the wait a little more bearable for myself and my Mom. Unfortunately, my car needed to go back in the next day because it was having a little technical issue and they had no problem getting my car in early the next morning and putting me in another awesome loaner while they worked on my car. No doubt, I would highly recommend going here! Hands down, this really was a great experience!

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