Akron, United States
96 Rothrock Rd
$$
+1 3306651041
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly serviceRepair services
Very clean, friendly people but everytime I go on there's always 'something'. Either the thing in looking for is 'only online' or the price 'doesn't include all the pieces'. The latest trip, the brand new phone, which the sales person said they just got this week, wasn't charged because the power bank was broken. Look, it's a nice store with nice people, but it's not perfect.
like
Very knowledgeable and competent staff.
I buy all my electronics there except for little bits and pieces and adapters and stuff like that. There's always someone knowledgeable to steer me toward what I need. Most of the time they will price match Amazon and I don't have to wait for delivery.
Best Buy customer service is excellent. There is always someone close by to help. Even when it's not their department, the employees make sure to get you what you need. Best Buy also has great deals and the Geek Squad protection is a must have for every product. Seriously, spend the extra money and get the 3 year protection. It literally does not matter what happens to the product, they will fix it or replace it. The one thing I will say though is that Best Buy is for seeing a product physically. I never go to Best Buy to browse for a product that I'm interested in. I always do my research on what it is I'm looking for and once I have narrowed my decision down to 2 or 3 brands, I go to Best Buy to see and feel the products in person. Do not go to Best Buy without any knowledge of what you're looking for. You will be upselled. But that's understandable because they are sales associates.
Matthew and Cade were great with helping me make a decision on a TV I bought. Keep up the great work guys!
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