Alabaster, United States
112 Belford Way
N/A
+12052439304
We hired Tom to appraise a property owned by my late in-laws and we were considering purchasing from their estate. We reviewed all the reviews and thought we made a great choice for a second opinion on the property value. Tom was paid the same day he came to do the appraisal. He took much longer than the other appraisers and even the inspector we hired to access the property. 10 days have passed since his walkthrough and I continue to get the run around regarding the appraisal report. His latest claim being he sent it to the wrong email address. That was 4 hours ago and still no email with the report. He had no issue or delay cashing our check for the services he hasn’t fulfilled. Calls to him get forwarded to voicemail, which is full. Text messages are not promptly responded to and I feel completely cheated out of what we paid for. This is supposed to be an easy process; inspection, payment, report. However, that isn’t the case with Tom. The other 2 appraisers and inspector all got us their reports within 4 days of their inspections. Now we’re having to further delay settling the estate which is already a lengthy process due to the many turning wheels involved. I do NOT recommend and will NEVER use Tom Horn for any appraisal in the future. Even if that means having to fly someone in from out of state or out of the country. He had left a very bad impression of how professionals treat paying customers. UPDATE: Following the posting of this review, I finally received my report via email and more excuses for the delay. From sending it to the wrong email address, to him being on vacation, to him being very busy. Then a bribe of a 50 refund for what I’d already paid. I refused, so he then offered 50 off future appraisals as some sort of hush money. If this is how business is handled in Alabama, now I understand why this state is in the horrible shape it’s in.
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Tom gives appraisals based on his years of knowledge and understanding and experience in the industry. With Tom’s appraisal, I know that I’ll get a good, honest and full value of the property. Not based on feelings, but based on the real current market value. When it comes to home appraisals, I trust Tom Horn.
This is our first experience in dealing with Tom who came highly recommended from someone I trust in the real estate industry. Tom quickly responded to our request for an appraisal of our home, was flexible with scheduling options and arrived on time as promised. We found him to be thorough, considerate and a true professional. Our appraisal arrived quickly, was easy to understand and it provided us with exactly what we needed in order to appropriately price our home. I would highly recommend Mr. Horn for your appraising needs.
Tom is extremely knowledgeable and provides a lot of value to both my resale business as a Realtor and to my clients. His efforts helping me with pre-listing appraisals ultimately saves me valuable time and helps me to guide my clients through the realities of listing and marketing homes. Tom's blog, The Birmingham Appraisal Blog, has also been an extremely valuable resource. Tom is an ace in my pocket and on my vendor speed dial list.
Very fast and responsive. Knowledgeable about Shelby county area. So appreciative
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