Charlottesville, United States
3315 Berkmar Dr Suite 2B
N/A
+14344780394
Aweful customer service. Go to Costco - they take care of you really well. I have an 84 year old mom, and the previous owner of Albemarle Audiology was great - Marianne. New ownership/management is nothing like previous. It would be 0 stars, but I can't post this post without at least giving it a 1 star.
like
The office and all the staff are particularly tuned to meet the patient's needs. I felt that they understood my challenges, and found solutions that suited me perfectly. Even in the face of the pandemic, they remain supportive and helpful in keeping my new hearing aids working wonderfully. The difference they've made in my life is dramatic!
Very prompt and friendly service with no pressure to buy hearing aids.
I would give zero stars if I could. Took the day off of work for my appointment, show up 15 minutes early to check in. I’m told they are having a problem with a machine and will call me back. I wait 30 minutes and the tech comes to the car and says the machine “got fried over the weekend and isn’t working today.” You couldn’t have called me that morning to let me know??? The lady rudely half apologized and said to come back tomorrow but couldn’t guarantee the machine would be working. She was rude and dismissive. Never again.
Took my almost 86 year old mother to Albemarle Audiology to investigate getting hearing aids for her. The staff members there are so patient, kind, and knowledgeable. My mother was comfortable asking questions and discussing her concerns. I would recommend Albemarle Audiology highly.
Deli
The best companies in the category 'Deli'