Friendly Chevrolet-Buick, Inc.

Brandy Hopkins

Very friendly service department. Like to make sure your comfortable and was able to tell me what was wrong with my car and cleaned out the parts that needed it, and made suggestions for what needed to be replaced and gave me an estimate of what that would cost. They also explained why it should be replaced. Basically I have oil leaking into the camshaft which is what's making it run rough. He explained what it was and why it was causing it to do what its doing. He also explained that the suggestion would fix the problem but that it can wait it'll just start running rough again until we do get it done. They completely understand that money is right for a lot of people these days and when I asked him to do what they could but to please try to keep it under 100, they couldn't keep it under 100, but for the oil change, and taking the parts off and cleaning them das good as they could was only 116. So they do at least try to keep repairs in a specified range if at all possible while still fixing the problem. I'm not going to lie, I have had some issues in the past, but nothing too major. They don't do anything without running the price by you first, and if that won't work they will try to find a more affordable solution for you. I really wish I could remember the name of the guy that has helped us on several occasions and he really seems to care about his customers and I mean that. Not just acting like he cares, he actually does seem to care.

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