Aldershot, United Kingdom
Belle Vue Enterprise Centre, Ivy Rd
N/A
+441252561250
Just had screen and battery replacement done on my phone. Great service and very competitive price too. Thanks guys
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Bought a Huwaei P9. The touch pad did not work well, meaning it’d take me several times to swipe my access code to get in and text messages became long, drawn out affairs. Worst yet, the phone started to shut itself down even though fully charged. I had to pay to send this back recorded delivery as I don’t have access to a printer during lockdown. I called Genius mobile to follow up - I’d included a note describing the nature of the issue and that ideally I wanted another of the same model. Spoke to a guy...no apology, nothing to allay the inconvenience I’d been through. In the end they issued a refund, minus the 7 I spent on sending it bak to them. I understand that occasionally a dud phone will slip through the net, but the fact that I’d explained what an inconvenience the whole process had been (still phone less now after weeks) and that I’d had to pay to send this back with no recompense or even a verbal apology when I called...that’s bad customer service.
Very polite well spoke people highly recomemd
Excellent service fast and reliable. Purchased spare iPhone “Grade A” works perfectly. Highly Recommended.
Mobile Genius have been really helpful - I have purchased more than a dozen phones for my business which have all been great quality - the service has been excellent - thorogoughly recommended.
iv used them twice now, both phones arrived on time and were in perfect condition and in excellent packaging and with a printed invoice, class
Run away from these people and buy your phone from another company if you don't want to enter in hell
Excellent customer service! Product arrive on time and as described.
Deli
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