Aliso Viejo, United States
27056 La Paz Rd
N/A
+19498316286
My toes and feet feel so much better.
like
Got a new set pink and white and the white looks like a 5 year old did it . It was my first time here I won’t be returning
I've never been so disrespected in my whole life. The lady that speaks for everyone in the salon said, \You can go back where you come from. \ When I told her that I do not want to pay 53 for a fill, when the full set cost 60 the last time I was here. She tried to give me 5 off for her rude remark, but I had to leave. I'm new to this area and I will never go back to them.
First and foremost, I'd like to address that I've been coming to this nail salon since I was about 11yrs old and have never had a problem. Yesterday, I went in to get my nails and toes done for my wedding on Sat. and even though the staff and atmosphere were friendly and helpful, my wants were not listened to and I left feeling overcharged and obligated to say I liked the work, Even after I tried recommunicating my wants at least 5 times with pictures. The attached pictures on yelp are of what I wanted and what I received. I was charged 93 in total not including tip. The new pedi kits (40) are subpar, I had to come home and re-pummas my feet. I think this was more the new kits and not the person. My nails on the other hand, I was just not listened to. (53) I asked for sq sq nails and some came out with rounded corners. Showed pictures of what I wanted, purple sideways brushed tips with the painted flower on my ring finger (painted flowers have been done there before) but that is not what I got. I received a purple French tip with a corner cut decal of flowers sealed in gel. And was told don't know what painted flower means. I had to add petals to my left hands decal to make the decal not look so corner like. They are pretty and will do, but not worth what I paid and not what I wanted for my special day. Something besides \sorry well talk to our staff\ based off the replies on yelp needs to be done. Overcharging for inadequate work is not very good business.
Visiting from out of town and went to the closest salon to my location. Walked in, was seated immediately, had a great Mani/Pedi with Vi (Vee?) and Tiffany. Great job, especially the Pedi. Very pleasant staff. Very surprised at the price, (35 for both) which included a salt scub. Can't get that where I came from! Will definitely return on my next visit.
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