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All-Star Heating & Air Conditioning Inc.

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DeKalb, United States

all-starheating.com
HVAC contractorAir conditioning contractorAir conditioning repair serviceAir duct cleaning serviceFurnace repair serviceHeating contractor· HVAC contractor· Air conditioning contractor· Air conditioning repair service· Air duct cleaning service· Furnace repair service· Heating contractor

All-Star Heating & Air Conditioning Inc. Reviews | Rating 4.5 out of 5 stars (5 reviews)

All-Star Heating & Air Conditioning Inc. is located in DeKalb, United States on 1500 E Lincoln Hwy #3. All-Star Heating & Air Conditioning Inc. is rated 4.5 out of 5 in the category hvac contractorair conditioning contractorair conditioning repair serviceair duct cleaning servicefurnace repair serviceheating contractor in United States.

Address

1500 E Lincoln Hwy #3

Phone

+1 8157588585

Offerings

Repair services

Open hours

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Kaylee Rosenberger

Overall, this place is pretty responsive, and they were able to get a technician here very quickly. I had done service with them last year to fix a broken part. This time, I had to call them out twice in order to properly identify the issue though. A part broke the day after they came the first time (and after I was first charged for cleaning which I didn't ask for and wasn't the issue). I was given an estimate to fix the part, and it was wildly expensive. The technician also said my heat exchanger could break soon based on CO readings (1 ppm...), but that was not true because those are somewhat normal readings and I have a CO detector in my home. The heat exchanger is under warranty for 20 years, and he didn't mention that. So he just suggested to get a whole new furnace, which I don't need at this point. I contacted another place for another opinion, and they got the part and are able to fix it for less than half the price. Make sure you do your research, sometimes second opinions are worth it. I didn't want to give too harsh of a review rating, because this stuff is fairly common anywhere you go. I'd say if you just want something done quickly, it's okay to go here EDIT: I received a call from the business after they had seen my review and they were able to resolve the issue for me. It must have been a misunderstanding. Overall, this company seems like they care about their customers. I do recommend them, and I really appreciate their great customer service.

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Laura Lundgren

Our AC went out during the recent heat wave, and when I called All Star, Jason made time to come over within a couple of hours of my call. He did an inspection and we discussed options, then he prepared a quote that included the options and their respective price points. It was a very transparent and straightforward process. We decided to have the furnace and AC replaced, as they were both ancient. The installation was scheduled for the following week, and all was good, except that it was very hot in our house! The next day, Jason contacted me and offered us a loaner window AC unit. He delivered and installed it, and I'm here to tell you, it was a life saver! When it came time for the installation, Justin and Travis arrived on schedule and did a great job. They were both knowledgeable, polite, considerate and respectful, and they worked very efficiently. I highly recommend All StarHeating & Air Conditioning!

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John Cheney

Matt, Jason, and Justin and all the staff involved were outstanding. Matt came same day I called, a Friday, with an issue and did a temporary fix. Emails with photos and information on who was coming to my home were great. Justin came Monday for a full estimate and to make sure all was working as Matt had left it and by Friday Justin and crew had our new systems installed and up and running. Great customer service, no hidden costs, quality company. Highly recommend.

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Mick Reeves

Having used All Star for servicing our furnace and air unit, our air unit finally gave up after 27 years We asked All Star to fit a new air unit etc. The fitters where the most wonderful young men, professional, and knew exactly what they were doing at all times. It was a very hot day 90, but they didn't falter they pushed on and got the job done. I would recommend All Star over and above any other other company. They are the best.

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Chris K

Outstanding company to deal with. Jason and his team are true professionals. I just had a new AC/Furnace installed. They had a great price, they were on time, clean and courteous. I also appreciate the text messages with pictures of the techs coming out and emails with all the quote info. (Photos & Pricing)

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