Allen Park, United States
3349 Fairlane Dr
$$
+1 3134411986
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly serviceRepair services
I went to return a product. Staff was courteous. Check out line was long and there was a wait. People in line were complaining. But, in all fairness this was the first time I experienced a wait. I have shopped here before and have been satisfied with my purchase and service.
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It was a awesome experience! Tabitha the beautiful woman was so professional kind helpful! Had a question regarding the earbuds, she was unsure about a question and did not hesitate to call Adam Parker, an exceptionally well majored man great C.S. Skills! Kind ane caring to my questions! Both these employees deserve a well deserved incentive for there amazxing work. THANKS ADAM AND Tabitha.
I just left this location up on the hill. With this whole covid-19 world going on. It's nice to know that customer service is still amazing at Best buy. I was helped by a very nice gentleman whose name was Mo. I had several things I needed to purchase and he was very patient with me. Mo Answered all my questions and explained all the warranties. Very Professional Mo... Great job not getting frustrated with me.. And thanks for selling me the 199 Geek Squad warranty... Keep up the good work guys !
I had no problem exchanging something that I had bought that I was not happy with with no problems at all. And bought additional products and received quick help from staff to get what I needed done. They are maintaining all Covid Standards. Glad to see them back open even in a limited capacity.
Pretty nice Best Buy, though some of the staff can be negative at times. By and large a great store though, typically am able to get what I need here and it doesn’t take too long in the process. Recently underwent a transformation and has a new layout, looks quite nice!
Most of the time the staff is very helpful. Sometimes I walk through and am only greeted by the greeter and not asked if I need help otherwise. Overall, decent service and usually are stocked well.
Just sad...was holding about 90 worth of stuff in my arms but had a question to one item.very easy answer I got: check it online on the website of the producer. Sorry but I dropped all I had in my arms in the nearest shelf, went home and bought from there what I wanted. Want to win customers over the Amazons of this world? Have customer service!
Bought new cell phones and the very knowledgeable employee,Raul,hooked em up perfectly. Great customer service, I tell ya.
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