Allen, United States
999 Raintree Cir
N/A
+1 9723908088
Wheelchair-accessible entrance
I cannot say enough about this amazing place and its amazing staff. In the midst of a pandemic, my dad was treated so well! The entire staff was so professional and treated my father with respect and care every moment he was there. I have 7 brothers and sisters who called every day and the staff was always so sweet and understanding. My dad still raves about how good the food was. It was pretty scary when he went in. He was in horrible health but he has been home now for a week and back to his old self. I credit everyone at the Belmont for this. They gave me my dad back. Thank you all!
like
Caring and friendly staff.
Stay away from this place. They have horrible communication. My mother was there for a few weeks and it took calling the ombudsman to get them to give me updates on her. No COVID case when she went in but all of a sudden they had 2 positive cases. No one answers the phone and if you do get someone to answer the door they are extremely rude. No one seems to care about the patients
Worst experience Goto different care facilities My father was admitted for physical therapy, in four weeks instead of any improvement he come out with worst health and plus with COVID-19 positive. End up in ICU on ventilator. He did not survive two days in hospital and passed away due Covid-19 he got from this center.
Belmont’s staff is amazing! We have a family member who has resided at several assisted living facilities and skilled nursing facilities. Belmont ranks superior! Staff is incredibly caring, kind, and goes above and beyond to ensure the residents’ needs are met. Shout out to nurse Gertrude who is diligent and always caring, answering questions and assisting even when it is outside of her regular duties, Matthew in the business office, and activities coordinator Larry! ED Robert and Director of Nursing William have been incredible, assisting with matters personally and very effectively. Thank you!
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