Allendale, United States
10383 42nd Ave a
N/A
+16162526030
The nurses and NP/PA's are usually very nice and informative. Have always had great experiences with the actual medical professionals, however the front desk staff is always rude and cold. I've shared my experience with them with other friends and they have all agreed that the reception staff is always unfriendly. They work with students/people regularly so I'm unsure as to why they are so unnecessarily rude to students.
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Avoid coming to this medical center if it is at all possible. They have routinely cancelled appointments I have made with no consent or message left to me, neglected to send in important prescriptions, and the lack of communication within the office itself is apparent and a detriment to all patients. Go anywhere else if you possibly can.
I have gone to this office for a year now. however, it’s only because of convince, the people here are rude and pompous. I walked out this past time because I had an appointment scheduled for 2:30 and they helped 3 other patients while I sat directly infront of them waiting to be called up. I would suggest to go anywhere besides this place. Absolute trash.
Not even a doctor in sight, just an NP who couldn't diagnose me. Same thing happened with the last person to leave a review. They swabbed the back of my mouth ( before the uvula) and not my tonsils and said \the spit still contains the bacteria\. Very unprofessional when I told that to M.D.'s I know personally. The M.D. and NP I have at home told me to see a medical doctor instead next time. No wonder my step test came negative after 10 min BECAUSE THEY NEVER WENT NEAR MY TONSILS. I'm just glad I don't have to pay out of pocket when I came in and left with no useful information as to why I'm getting sicker.
The staff are unhelpful and cold. I tried making small talk and they just brushed me off. They swabbed my tonsils and pulled black gunk off but told me I was fine. They told me to take Tylenol even though I said multiple times that neither Tylenol or ibuprofen reduced the insane pain in my throat. Waste of money
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