Allentown, United States
805 E Keats St
N/A
+1 4846567151
Worst ignition interlock company out there. They have terrible customer service who are extremely rude and offer no help to you whatsoever and then hang up on you when u ask them a question they dont want to hear. The system has ruined my car. It has fried 2 brand new batteries which I had to pay to replace, it has caused so much damage to the electronics that I have a constant check engine light ever since the system has been installed. I've gotten it looked at multiple times and not a single mechanic can find anything wrong with my car besides the fact that the interlock, YOUR INTERLOCK SYSTEM TO BE EXACT, is installed in my car. I cant even get my car to pass inspection because your system keeps the check engine light on. And when I called to have it removed to so I could have my car fixed they wanted to charge over 400 for removal because of breaching contract. You are the one breaching the contract by not providing a working system
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I was extremely disappointed after fightiğht the Wednesday July 3rd traffic for 50 min to arrive on time for a recalibration. With a smile I asked for a recalibration to be told no we cant do it. The reason was they dodnt have any equipment left on site and if they break something while recalibrating my system my car would be stuck in there scary parking lot until Friday or maybe longer (as they pointed to a white carbon there front parkingbarea) like them. I said you must be joking! You dont maintain a inventory of parts in case you brake something on my ridiculously priced equipment. I DROVE 50 min one way to be sent home with a screaming matching say service emediately. My time runs out tomorrow and I must check in St Luke's hospital Friday morning for more testing for the extreme pain in I'm from a nerve hip issue. I said when donyou open? 9:30 am. Okay see you then. Then told call first because not sure when UPS will get here. I am so upset with Intoxalock and A&S instsllations! I rate them both lower then low. They are jeopardizing my probation and my health! Intoxalock sales department never shared the extreme additional changed they charge for things unrelated charges the state has no concern about. Like 80.00 because my battery died. 80.00 for eating a energy bar or pizza or sugar free candy. And they let anyone represent them without maintaining a inventory of equipment standing you for days in case they break something. And I'd never ever recommed A&S for maintaining unprofessional inventory.
Great customer service
Deli
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