Alliston, Canada
312 Victoria St E
N/A
+1 7054151127
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
The team here is excellent. I have used a few shops over the years, but without a doubt Alliston Meineke has demonstrated they are a cut above. They clearly care about helping their customers make good choices that are affordable and in their best interest. Not only is their work excellent, but they are great at communicating and explaining options, and always take the time to have a genuine conversation with you to make sure you understand what is happening and why. Always a great experience working with these guys and I will be back. If you are looking for a mechanic, do yourself a favour and give them a try, you won't regret it.
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We have been dealing with Alliston Meineke for past of couple years now. They have been efficient and explain repairs needed prior to work being done and if needed now or in next few months. I now have my daughters vehicles serviced here and they are always able to accommodate our work schedules and walk ins if something occurs. Always a pleasure to chat with the employees and they search for best deal prices.
I was there earlier this week to get a Safety Inspection, tire change and oil change. I received a phone call later that day mentioning that my truck did not pass the inspection due to the 2 front lower ball joints. With that being said, a quote was given by the mechanic over the phone and also mentioned that if the work (ball joints) were not done by them, I would have to pay for a second safety inspection in order to confirm the repairs. I said no to the quote and said no to the repairs and went ahead and picked up my truck at the garage. Upon arrival, the old tires that were swapped out were piled in the back of my truck and the tonneau cover was opened, not clipped in. When I first dropped off my truck, the tonneau cover was closed with even bigger tires placed nicely in the truck bed. I walked in the shop, and Dylan was there to greet me. I asked questions about the ball joints and asked if he could show me what he saw. That request was denied. I then mentioned why the tires were placed that way in the truck and he seemed clueless. I paid the bill and walked out of there a very unhappy customer. I drove down the street to another shop and asked to get a second opinion about the so-called ball joints. That mechanic mentioned that the ball joints would pass a safety with flying colors as it a MEASURED criteria for a safety inspection and NOT to the mechanic’s discretion/professional opinion. To conclude, that garage performed the safety inspection and I now have the certificate in hand. What an experience! Never going there again!
Great team here. Been coming here for years. Friendly, professional, and reasonably priced. They'll also be honest with you if you ask them to check something. That is hard to come by in this industry. I actually recommended them to my husband who had been taking his car to other places before and he made the switch. He has only been going to them ever since! They also take the time to explain things or look into things if you have concerns about your car.
I highly recommend this shop to everyone who values customer service, integrity and skillful labour. I have come to them a few times and the staff always take the time to speak with you directly, explain issues with your vehicle and provide recommendations for repairs. They accept walk-ins when possible, but they fill up quickly. I recommend making an appointment, but in most shops even with an appointment, you still have to wait. At Meineke, my car is always in the shop within the first few minutes of drop off. I also highly recommend this shop to female clientele, you will be treated with respect and noone will try to sell you stuff you do not need.
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