Dallas, United States
4919 W Davis St
N/A
+1 2143305900
In-store pick-up
Great service dropped off an alternator in the morning they called shortly afternoon that it was ready... Very fair pricing and quick turn around... This is a very reliable place.
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Very expensive but well worth the money ... You won't be disappointed with the quality
WOW looks brand new. Sent them my old rusted, dilapidated, non functioning alternator last week and its back in my hands today. Less than a week including shipping. Great customer service. Patrick took the time to answer all my questions. I knew right away that I was dealing with the right people. The end result was much better than my expectations. Thank you.
I spoke to a guy named Pat on March of 2020 about a 170 amp alternator I purchased in 2006 I also purchased a lifetime warranty with this alternator. I explained to Pat that the alternator is not working properly and that I have the receipt that shows it has the lifetime warranty. He told me to send the part to him with a copy of the receipt that he would take care of it and fix what he needs to. I sent the item via UPS the alternator broke during shipping. I put in a claim and was told I will get reimbursed by UPS they don't know when. On April 16 I call Pat at alter start to explain the situation and to tell him that I will purchase a regular alternator from him and as per the warranty If he would be able to rebuild it like the original alternator I sent him so it would put out 170 Amps he said NO. He said he will sell me a already hi output alternator for the regular price of almost 300. Then he gets nasty on the phone and basically says he doesn't want to here it. If I knew he wasn't going to honor the warranty I would have never shipped the item from New York to Texas and saved me the hassle and just stayed local. What I am asking for is an alternator with the same guts he was going to put in the damage one before UPS broke it. I will purchase a basic alternator. The guy is rude and unprofessional doesn’t have any people skills to deal with customer’s concerns. Will take business somewhere else.
If you need an alternator or a starter for any type of on road or off road vehicles this is the only place you need to know. They are not a reseller, they manufacture the alternators and starters. All the starters and alternators are made right here in Dallas. No cheap China stuff. They are about the same price as the big auto parts stores. They have several options and generally can sell you one that is an upgrade to what you originally got for just a few bucks etc and it is well worth it. I upgraded my Jeep alternator from 90 something amps to 165 amps and no special modifications required. I also upgraded my wife's suburban alternator from 145 to 180 amp and again no special modifications required. The output is awesome and their alternators last a long time. No core charge nothing they use all new parts. There are very few businesses left in USA like these. Support your local manufacturing and get the best parts for your beloved Jeeps, trucks, low riders, classics, bikes etc. Highly highly recommend this place. A must if you are upgrading your stereo system etc.
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