Alton, United Kingdom
20 Normandy St
N/A
+44142083872
Poor service and very unhelpful. Don't do UPS returns here, messed it up and package was send back to me. Use somewhere else. Also just seen their food hygiene rating :/
like
The kind of old days and old-fashioned style of a convenience store - I loved it!
Really an unpleasant experience. I went to pick up my parcel with my ID card and the guy refused to give me my parcel saying that I needed an ID with my address on it. He showed me the card saying that but as I read it, it only asks you to have on ID with your name and pictures on it which I had. The person didn't even help me to find a solution. More than that two of my parcels were open with the cutter cut so intentionally and were put upside down to avoid seeing it. And the fragile parcel was not in a good shape at all, some of my stuff was broken. Really bad experience and I hope I wouldn't have to go through them again
Registered as a UPS access point. On each occasion the shopkeeper seems \put out\ to receive a parcel. He doesn't scan the parcels, just sits there looking annoyed. Parcels are left on the floor in front of the counter for people to kick/move as they navigate the shop and try to get to the goods (crisps) behind them. I just don't see why they would be a UPS access point if they so obviously don't have any interest in providing a good service. They have refused to accept perfectly good parcels from me in the past simply because they don't have any more room, this is unacceptable. I have called UPS and placed a complaint with them, the town deserves a better service than this from them. UPS don't help by not advertising that they have limited capacity at the shop. One Star (would be zero if I could)
Dropped parcel off for return. Quick and easy.
Deli
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