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American Energy Heating & Air

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Decatur, United States

americanenergyhvac.com
Heating contractorAir conditioning contractorHVAC contractor· HVAC contractor· Air conditioning contractor· Heating contractor

American Energy Heating & Air Reviews | Rating 5 out of 5 stars (5 reviews)

American Energy Heating & Air is located in Decatur, United States on 126 New St Ste A. American Energy Heating & Air is rated 5 out of 5 in the category heating contractorair conditioning contractorhvac contractor in United States.

Address

126 New St Ste A

Phone

+1 6788878522

Service options

On-site services not available

Offerings

Repair services

Open hours

...
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M

Mo Du

I had a wonderful experience with American Energy Heating & Air. They were very responsive, friendly, and attended to the need for social distancing practices in this crazy time. I would highly recommend this company to anyone!

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Eric Pevzner

Thankful for American Energy and Heating being so responsive when my HVAC system was failing. I trust them because when I had issues with the system last year they suggested a low cost repair first before the more costly alternative of replacing my system. They could have made more money but instead did the right thing by attempting a low cost repair first. They were very helpful with selecting a new system. I got multiple quotes from other companies and American Heating and Energy was very competitive as far as their pricing and did a great job installing a high efficiency system in my home. The new system cools my home more quickly and runs far less than my older system. Thanks to American Heating and Energy for their professionalism and responsiveness!!!

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Jane In Decatur

Prompt and excellent service! I am pleased to support this family-owned and operated business in the Decatur area. In addition to being personable and professional, they DO NOT charge extra for week-end service! That is amazing! Thanks so much, Mike & Kathleen!

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Eric Wolff

American Energy Heating & Air and I have been doing business for over 13 years. Kathleen, Mike and the team are always honest with the repairs that are needed. They are always very responsive in scheduling and getting repairs done. Mike has always been very helpful with repairing our old system, until it could be repaired no longer. He was very helpful in getting us the correct new unit for home at a reasonable price. His team was very efficient with the installation process and I look forward to American Energy doing the yearly maintenance on it. American Energy is the example of good business and many service companies could learn from them.

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Andre L. Allen

After looking over the current 22 reviews (at this typing) for American Energy Heating & Air, it amazes me how a company that was receiving highly rated reviews can go from sugar to s#!t with my experience. This company was the pick of the litter, from our home warranty company. Initially, they were very responsive to set up the appointment. The tech came out and \diagnosed\ the problem with our A/C unit. He advised me that he would have to contact the home warranty company to get authorization to order the part(s). This occurred on a Wednesday, the following Monday we began calling \Kathleen\ and left her VM after VM, with no return call (at the typing of this review), to get a status. I reached back out to the home warranty company, who advised that they didn't see a diagnostic status on our work request and that should have been updated within 48 hours of the tech being onsite. The home warranty company began calling American Energy Heating & Air and they never received an answer. We finally had to escalate this issue and switch service providers, who resolved the problem. Upon resolution, the home warranty company reached out to me to close out the request and advised that they STILL had not heard from anyone with American Energy Heating & Air. Based on my experience, the 22 reviews I looked at are bogus.

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