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Very nice team. Found leak.
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Great people great service
Extremely pleased with how professional Arnel & Ellie were and how quickly they found the leak between my house & the meter about 4 feet under the ground. I really appreciated Ellie phoning me 1st thing in the morning to let me know I'd have an afternoon visit. I wasn't waiting on a call all day & they both showed up on time. If you have a "mystery" leak, it's worth every penny for the peace of mind their business provides. I will be recommending them every chance I get. Thanks a LOT from the Bennett family.
I am very pleased with the performance of American leak detection of Huntsville. They arrived an inside of 20 minutes had isolated the leak to within 4 inches of its location. And this was a small leak more than 3 ft below ground under a lot of clay. So glad I had called them.
They came, 1 got in the pool and one stayed out. Located a leak and fixed it. Later the next week, I detected we were still losing water. I called American leak detection and they were back out the next day. Very impressive company. I would recommend them highly. They were actually recommended to me by three different pool companies.
Very happy with the leak repair on my pool. Ellie came out by herself, cut up the concrete and dug a massive hole to find where the return line was leaking. She stayed after dark working with a head lamp to get the new plumbing in because I was concerned about incoming freezing weather and I wanted to be able to run the pump overnight. After running out of time the first day she came back two days later and completed backfill and concrete in no time. Overall, super easy experience and I glad I chose them to do the repair.
They do what they say, just took way to long to get on their books, but once they were here They found the leak quickly, and they are expensive. At 250 per hour, would have been nice to know that upfront, but overall, I am pleased that our leak is fixed with their help!
Not at all recommended. Waited more than three weeks for technician to arrive to diagnose major pool leak. Paid more than 500 but leak was misdiagnosed and stated to be below concrete several feet away from the actual leak. Plumber wasted half a day trying to find the nonexistent leak in the location identified, only to later find the leak on his own. Lots of plus unnecessary damages to my concrete pool deck. Then, we found that there is another leak not identified by either ALD or the plumber. What a nightmare. Called ALD to complain and request a refund. Man answering phone promised to elevate the matter to his supervisor and call back, but never did. After several weeks, reached out by email to complain again. Refund refused because leak detection is imprecise and they would have come out to rediagnose their error for free. Does me no good when the plumber is on site and charging by the hour, and when I'm losing 3-4 inches of water a day in my pool and it takes them 3 weeks to schedule an appointment. Disappointed with both the service level and response. This leak has cost me thousands of dollars and ALD made that situation worse for me, not better.
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