Amersham, United Kingdom
1A Lexham Gardens
N/A
+44 1494727638
Toilets
Such a shame but as others have mentioned in the reviews the surgery has a terrible member of reception dragging the whole Clinic down with her bad attitude. Absolutely zero customer services skills or professionalism,such a shame as I have always found the Dentists themselves brilliant.I do intend to follow up regarding the receptionist to Bupa and the practise manager so hopefully things may change.
like
Rikki was fantastic with my son. The practice was clean and professionally run. He put fresh gloves on which is more than I can say for another local dentist! My son did not need much doing but the check up went well. Would recommend this practice for cleanliness, hygiene and high standard of patient care. However, there was one slight issue. My relative came to collect us and was spoken to very rudely by one of the reception staff when enquiring if we were still with the dentist. He was quite upset by it. I note two other comments of a similar nature. I think it is time they addressed this issue.
Great service. Sorted me out to my requirements. Lots of assistance. Receptionist Christine, was a star, very very helpful.
Terrible ! Lack of patient care by the practice manager. Impossible to get in touch with the manager , she is just avoiding the contact and very unhelpful.
The receptionist was rude and very unhelpful, the worst front of house I have meet in a long time.
Receptionist awful, rude and ignorant when I was distressed and needed an emergency appointment.
Deli
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