Detroit, United States
662 Woodward Ave
N/A
+1 8888485355
Wheelchair-accessible entrance
We have tried to close a purchase twice now, and will try again for a third and final time tomorrow. Amrock does not seem to know what is going on within their company, slow to respond to request and provide updates/information. Mobile closers have failed to show 2 times and with a seller driving 4 hours to close and it not happen, realtors driving an hour each way and no closer, and a buyer who may end up homeless because these people cannot get their act together. I will never work with Amrock title ever again and do not recommend that anyone else work with them.
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Told me they were going 2 over night my package. They lied cuz they got there UPS ticket today dec. 11 2020. Its suppose 2 b delivered tomorrow according 2 Amrock promise but i called ups and gave em the tracking number and they said would't b delivered till monday dec. 14th 2020.That is not next day air like they promised me. I regret even refi my home with Quicken Loan Rocket mortage and then Amrock was another suprise. I'm very unhappy with the whole experience. So beware there r cheaper and better people 2 refi with. Never again!!
Awful, awful experience. Delay after delay, they simply will not respond to any form of communication after multiple phone calls and emails. I would never work with this company again. My bank chose them, not me, but if you are relying on this title company to get your title work for a mortgage done properly or on time, I would strongly advise choosing another one. A director of the company named Kim even called me at one point promising they would pay off the interest expense for the delays they caused amounting to a few hundred dollars. She never followed up. Surprise, surprise.
My Quicken refinance occurred on 9/23 with disbursement scheduled 9/28. Now it is 10/10 the loan is still in delay. I was given two different excuses, after I pointed on the error of their first excuse they came up with reason two being that the closing attorney did not provide a Record & Disbursement Authorization. That document is not required in the state of Delaware according to the closing attorney. So after a week of back and forth and never being able to talk to anyone at Amrock we are going into next week without any resolution. To add insult to injury my property taxes which Quicken is responsible for paying is now past due and accruing interest since I am refinancing an existing Quicken loan. I would highly recommend that if you refinance you use a title company of your own choosing and not this dysfunctional arm of Quicken. What a cluster!!!!!!!!!!
I had an issue with my appraisal - it was not completed correctly under FHA guideline. When I bring up this situation to the, they wanted NOTHING TO DO WITH ME. Sunny Tyner was completely stand offish via email! Terrible customer service - they take your money and give you what you DIDN'T pay for! Unbelievable.
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